IT Security Program Manager – Service Delivery

360 IT Professionals; City of Rochester (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A software development company is seeking a Program Manager for their Rochester NY office. The successful candidate will be responsible for ensuring service delivery processes are followed, providing management reports, and attending service review meetings. Candidates must have IT Security and Program management experience, and certifications like CISSP or CISM are required. This full-time role offers an exciting opportunity to lead service operations for a dynamic technology firm.

Qualifications

• IT Security and Program management experience is mandatory.
• A security-related certification such as CISSP or CISM is required.
• Equivalent experience will also be considered.
• Experience in service delivery using ITIL v3 framework is advantageous.

Responsibilities

• Ensure systems, processes and methodologies for service delivery are followed.
• Provide reports on management and account performance.
• Attend service review meetings covering performance and service improvements.

Skills

IT Security

Program management

Service delivery using ITIL v3 framework

Education

Undergraduate or advanced degree in Computer Science, IT, or Information Security

Job description

A software development company is seeking a Program Manager for their Rochester NY office. The successful candidate will be responsible for ensuring service delivery processes are followed, providing management reports, and attending service review meetings. Candidates must have IT Security and Program management experience, and certifications like CISSP or CISM are required. This full-time role offers an exciting opportunity to lead service operations for a dynamic technology firm.