Phone Interview for Program Manager in Rochester NY

360 IT Professionals; City of Rochester (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A software development company is seeking a Program Manager for their Rochester NY office. The successful candidate will be responsible for ensuring service delivery processes are followed, providing management reports, and attending service review meetings. Candidates must have IT Security and Program management experience, and certifications like CISSP or CISM are required. This full-time role offers an exciting opportunity to lead service operations for a dynamic technology firm.

Qualifications

• IT Security and Program management experience is mandatory.
• A security-related certification such as CISSP or CISM is required.
• Equivalent experience will also be considered.
• Experience in service delivery using ITIL v3 framework is advantageous.

Responsibilities

• Ensure systems, processes and methodologies for service delivery are followed.
• Provide reports on management and account performance.
• Attend service review meetings covering performance and service improvements.

Skills

IT Security

Program management

Service delivery using ITIL v3 framework

Education

Undergraduate or advanced degree in Computer Science, IT, or Information Security

Job description

Phone Interview for Program Manager in Rochester NY

Full-time

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

The successful candidate will ensure that systems, processes and methodologies as specified are followed to sure effective monitoring, control and support of service delivery. They will also provide reports to an agreed-upon schedule (or upon request), including management and account performance reports and attend service review meetings; areas covered will include performance reports, service improvements, quality and processes.

Qualifications

• IT Security + Program management experience is a MUST!!!
• A security-related certification from a recognized body (i.e., CISSP, CISM, or other professional certification) is required, or equivalent experience.
• An undergraduate or advanced degree with a specialization in Computer Science, Information Technology, or Information Security is desirable, but equivalent experience is also acceptable.
• Experience in service delivery using the ITIL v3 framework is highly desired.