IT Resource Manager II

University of South Florida; Tampa (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

An established industry player is seeking a dynamic IT Resource Manager II to drive talent management and workforce planning initiatives. This exciting role involves collaborating with business leaders and IT HR to assess resource needs and enhance employee engagement. The selected candidate will play a pivotal role in shaping career paths, fostering professional development, and ensuring a positive organizational culture. With a commitment to diversity and inclusion, this position offers the opportunity to make a significant impact within a vibrant and supportive environment in the heart of Tampa Bay.

Benefits

Medical, Dental, and Vision Insurance

Paid Vacation and Sick Days

11 Paid Holidays

Retirement Options with employer match

Tuition Assistance for employee and dependents

Qualifications

• Bachelor's degree with four years of related experience, including supervisory.
• Experience in IT resource management within Agile environments.

Responsibilities

• Contribute to talent strategies and partner with stakeholders.
• Collaborate with HR to recruit top talent and improve onboarding outcomes.
• Enhance engagement strategies and promote a positive culture.

Skills

Resourcing

Performance Management

Professional Development

Competency Assessment

Organization Design

Workforce Planning

Employee Experience

Education

Bachelor's degree

8 years of related experience

Tools

Oracle HCM

Job description

The IT Resource Manager II partners with Business Leaders, IT HR, and team members to communicate and facilitate business goals, programs, and processes in support of talent management. This position will use data to evaluate and plan for current and future resource needs, including projects with significant business impact involving cross-functional teams. The IT Resource Manager serves as an advocate for employees, guiding their career paths and development within the organization. This is an intermediate-level position responsible for understanding team dynamics, assessing strengths and weaknesses, supporting team morale, and resolving issues or conflicts.

Organizational Summary

Located in the vibrant Tampa Bay region of Florida's Gulf Coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg, and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to entertainment. USF is among the nation's largest public universities, serving over 50,000 students with an annual budget of $1.8 billion. It has been recognized as the fastest-rising university in the U.S. News and World Report rankings over the past five years, currently ranked 44th among public universities.

USF is a key partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.

USF Information Technology (USF IT) provides comprehensive technology services and support, including Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity, and Research Technologies. For more information, visit: Information Technology | University of South Florida

Additional Information for Applicants

The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers excellent benefits to full-time employees, including:

• Medical, Dental, and Vision Insurance
• Paid Vacation and Sick Days
• 11 Paid Holidays
• Retirement Options, including 401K with employer match
• Tuition Assistance for employee and dependents

For more details about total compensation and benefits, visit: Work at USF

Minimum Qualifications

Bachelor's degree and four years of related experience, including two years of supervisory experience. Alternatively, eight years of related experience or a combination of education and experience, with at least four years of related work experience including two years of supervisory experience.

Preferred Education and Experience

• Experience in IT resource management within Agile or matrixed environments
• Proficiency with workforce tools (e.g., Oracle HCM)
• Familiarity with SFIA or similar competency frameworks
• Experience in workforce planning, career development, or upskilling initiatives
• Knowledge of Agile frameworks (e.g., SAFe, Scrum) and team dynamics

Special Skills

Skills in Resourcing, Performance Management, Professional Development, Competency Assessment, Organization Design, Workforce Planning, and Employee Experience. USF is committed to fostering a diverse and inclusive environment and encourages applicants from all backgrounds to apply.

Key Responsibilities

1. Talent Strategy and Workforce Planning: Contribute to talent strategies, partner with stakeholders, forecast workforce needs, analyze skills gaps, and assist in establishing workforce plans.
2. Talent Acquisition and Onboarding: Collaborate with HR to recruit top talent, develop onboarding processes, and improve onboarding outcomes.
3. Talent Development and Performance: Define career paths, set performance goals, provide feedback, coaching, and manage employee relations issues.
4. Employee Experience and Engagement: Enhance engagement strategies, monitor morale, recognize achievements, and promote a positive organizational culture.
5. Other duties as assigned.