IT Requirements & Customer Liaison Lead

Red Gate Group; Washington (District of Columbia); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

401(k) with company match

Full medical, dental, and vision coverage

Paid life insurance and disability benefits

Professional development assistance

Job summary

Red Gate Group is seeking a skilled Customer Advocate to support the Defense Intelligence Agency (DIA) as a primary contact for IT services. You'll engage with customers to gather IT requirements and ensure successful service fulfillment, contributing significantly to mission objectives.

This full-time position requires a Master’s degree, 12 years of relevant experience, and an active TS/SCI clearance. We offer comprehensive benefits, including flexible time off, full medical coverage, and professional development support.

Qualifications

• Active TS/SCI (CI Poly Preferred).
• 12 years of relevant experience, with at least some in the last 2 years.

Responsibilities

• Serve as main Point of Contact for various stakeholders.
• Engage and advise customers on IT requirements.
• Coordinate CIO requirements from start to fulfillment.
• Analyze requirements and propose solutions.

Skills

Customer relations

IT requirements analysis

Strong communication

Analytical skills

Education

Master's degree in a related field

Tools

Standard office equipment

Job description

Red Gate Group is seeking a skilled Customer Advocate to support the Defense Intelligence Agency (DIA) as a primary contact for IT services. You'll engage with customers to gather IT requirements and ensure successful service fulfillment, contributing significantly to mission objectives.

This full-time position requires a Master’s degree, 12 years of relevant experience, and an active TS/SCI clearance. We offer comprehensive benefits, including flexible time off, full medical coverage, and professional development support.