IT Relationship Manager, Quality & Compliance

ITSMF; Alameda (CA); On-site; USD 131,000 - 261,000; Full time

Benefits offered by this job

Free Health Coverage through HIP PPO

Strong retirement plan with employer**

Tuition reimbursement and education"

Job summary

Abbott in Alameda, CA is seeking an IT Business Relationship Manager, Quality to serve as the primary IT business partner for the Abbott Diabetes Care (ADC) Quality function.

This role aligns technology capabilities with Quality strategy, regulatory requirements, and business outcomes, partnering with Quality leaders, process owners, compliance stakeholders, Enterprise Architecture, Product Management, and Shared Services delivery teams.

Qualifications

• Bachelor's degree in information systems, Computer Science, Engineering, Quality, Life Sciences, Business Administration, or a related discipline, or an equivalent combination of education and experience.
• 7–10 years of experience in Information Technology, Quality Systems, Quality Engineering, Business Relationship Management, Digital Transformation, or related disciplines.
• Working knowledge of FDA Quality System requirements, GxP, data integrity, CSV, and CSA, including support for audits, inspections, CAPA, or remediation activities.

Responsibilities

• Strategic Business Relationship Management: translate strategy and regulatory requirements into aligned business capability roadmaps; build trusted relationships with Quality leaders and process owners; provide consultative guidance and align stakeholders on priorities and outcomes.
• Demand Shaping, Portfolio Alignment and Capability Planning: lead demand shaping, prioritize and sequence initiatives, develop multi-year roadmaps and investment recommendations; ensure enterprise fit and sustainability.
• Quality Process and Systems Leadership: maintain knowledge of Quality processes and supporting technology; partner on QMS, CAPA, Nonconformance, Audit, Training, Document Management, and Inspection Readiness; apply CSV/CSA, data integrity, and regulatory considerations.
• Delivery Partnership and Implementation Oversight: communicate priorities and acceptance criteria to IT delivery; maintain alignment across stakeholders; monitor scope, risks, dependencies, and benefits.
• Compliance, Audit and Inspection Support: support audits and regulatory inspections; ensure documentation and remediation activities meet requirements; coordinate system capabilities and ownership.
• Value Realization, Innovation and Change Leadership: define outcomes and KPIs; drive automation, analytics, and digital workflows; monitor adoption and benefit realization.

Skills

Business relationship management

Quality systems

GxP

CSV/CSA

Regulatory compliance

Education

Bachelor's degree in information systems/CS/Engineering/Quality/Life Sciences/Business Administration

Advanced degree preferred

Job description

Abbott in Alameda, CA is seeking an IT Business Relationship Manager, Quality to serve as the primary IT business partner for the Abbott Diabetes Care (ADC) Quality function.

This role aligns technology capabilities with Quality strategy, regulatory requirements, and business outcomes, partnering with Quality leaders, process owners, compliance stakeholders, Enterprise Architecture, Product Management, and Shared Services delivery teams.