IT QA Lead (SME)

Triune Infomatics Inc; Santa Clara (CA); Hybrid; USD 82,656 - 89,544; Full time

Job summary

A tech solutions company is seeking an experienced IT QA Lead to oversee a high-priority client engagement. This mid-senior level role requires owning the quality lifecycle, managing offshore QA teams, and collaborating closely with client stakeholders. Candidates must have over 8 years of Software Quality Assurance experience, including leadership in offshore management and a mix of manual and automation testing skills. The position is contract-based with a hybrid working model based in Santa Clara, CA.

Qualifications

• 8+ years in Software Quality Assurance, with at least 3 years in a Lead or SME capacity.
• Proven record of managing QA teams, handling time-zone coordination.
• Strong experience with Manual Testing and Automation Frameworks.

Responsibilities

• Own the end-to-end QA lifecycle, creating Test Strategies and Plans.
• Act as the primary contact for the India-based QA team.
• Work with client stakeholders to gather requirements and manage expectations.
• Balance manual testing with automation oversight.
• Deliver the engagement as a cohesive managed service.

Skills

Software Quality Assurance

Leadership

Offshore Management

Manual Testing

Automation Testing

JIRA

CI/CD Pipelines

Tools

Selenium

Cypress

Playwright

Appium

Confluence

Job description

Triune Infomatics Inc provided pay range

This range is provided by Triune Infomatics Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $65.00/hr

Direct message the job poster from Triune Infomatics Inc

Location: Santa Clara, CA (Hybrid: 3–4 days onsite per week)

Duration: 6+ Months

Overview

An experienced IT QA Lead will serve as the primary onsite SME for a high‑priority client engagement. This strategic delivery position requires owning the end‑to‑end quality of the project, managing the workflow, productivity, and quality of an offshore team, and bridging communication between the South Bay client and the India‑based delivery center.

Key Responsibilities

• Strategic Leadership: Own the end‑to‑end QA lifecycle, including creating Test Strategies, Test Plans, and defining the Definition of Done for complex projects.
• Offshore Orchestration: Act as the primary point of contact for the India‑based QA team, assigning daily tasks, conducting handovers, reviewing output, and ensuring high‑standard quality.
• Onsite Client Management: Work closely with client stakeholders (Product Managers, Dev Leads) to gather requirements, manage expectations, and provide real‑time status updates.
• Hybrid Execution: Balance manual testing expertise (for complex, exploratory scenarios) with automation oversight, ensuring the framework is scalable and scripts are meaningful.
• Delivery Accountability: Deliver the engagement as a cohesive managed service, identifying risks, bottlenecks, and process improvements.

Required Experience & Skills

• QA Expertise: 8+ years in Software Quality Assurance, with at least 3 years in a Lead or SME capacity.
• Offshore Management: Proven record of managing QA teams in India, handling time‑zone coordination and clear communication of requirements.
• Technical Proficiency
  • Strong experience with Manual Testing (Functional, Integration, Regression).
  • Hands‑on experience with Automation Frameworks (e.g., Selenium, Cypress, Playwright, or Appium).
  • Proficiency in JIRA, Confluence, and modern CI/CD pipelines.
• Managed Services Mindset: Understanding of End‑to‑End delivery models versus simple staff augmentation and ownership of outcomes.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting