IT Project/Program Manager - 168/959/958

DSM-H Consulting; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

DSM-H Consulting is seeking an IT Project/Program Manager to lead IT programs that integrate services across our application portfolio and enterprise systems. You will work with the Application Program Management Team to ensure on-time, on-budget delivery with strong architecture, security and adoption practices.

Responsibilities include managing project charters, stakeholder communications, and cross-functional plans, while coordinating 2-3 projects concurrently in a hybrid US-based

Qualifications

• Bachelor's degree or higher in a related field.
• 8+ years of project/program management experience.
• Master's degree preferred with 6+ years.
• Certifications: CSM, PMP, Change Management.

Responsibilities

• Lead end-to-end program management across multiple agile teams.
• Develop project charters, schedules, budgets, and reports.
• Coordinate with product owners and stakeholders.
• Drive risk mitigation and proactive decision making.
• Manage cross-functional teams across US, India and Slovakia.
• Provide regular status updates and governance to leadership.

Skills

Project management

Agile

Cross-functional teams

Leadership

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree

Master's degree

CSM certification

PMP certification

Change Management Certification

Tools

Azure DevOps

Jira

Confluence

MS Excel

MS PowerPoint

MS Project

Power BI

Job description

- As an IT Project/Program Manager, you will work with the Application Program Management Team of Client Digital and manage project teams to build software solutions that integrate common services across our application portfolio and other enterprise systems used by Client customers and dealers.

- The integration of applications with various Digital Platform capabilities that are built on the latest technologies by adopting industry’s best architecture patterns, security best practices etc. are critical for application’s success and its adoption.

Typical task breakdown

• - The IT Project/Program Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free.
• - The principal responsibility of the IT Project/Program Manager is to manage the planning and execution of project team members.
• - The IT Project/Program Manager will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan and budget.
• - Support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation and follow-up stages of various projects.
• - Develop and produce project management schedules.
• - Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately.
• - Manage change and take active leadership in timely decision making.
• - Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc.
• - Will work with the individual team members from multiple functional disciplines and customers to establish completion dates.
• - Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problems and steps are in place to meet schedules.
• - Depending on the nature of problems, expected to recommend possible solutions and alternatives.

Interaction with team

• - Team consists of mostly stakeholders in US and engineering teams spread throughout US, India and Slovakia
• - Working with product owners (both engineering and technical) for each project.
• - Managing multiple teams, working with multifunctional team members across the business and engineering.
• - Working on 2-3 projects at a given time
• - Volume: varies from 8 – 10 projects annually, or based on agile sprint frequency Complexity: challenging to very challenging

Work environment

The role is currently Hybrid (come to office as agreed with WD) however this could change at any point next year, so the candidates need to be good with coming in 5 days a week eventually

Education & Experience Required

• - The position requires a 4 year college or university degree, plus 8+ years exp
• - Master’s degree in relevant field (ie Engineering, business, etc) plus 6+ years exp
• - Desired: *Certified Scrum Master (CSM) *PMP certification *Change Management Certification

Required Technical Skills

(Required)

• - 6 years’ experience in managing a project from inception/beginning. Must have someone who can lead the team to alignment.
• - Leading end to end program management/ cross functional matrix organization.
• - 6+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, Business partners and product managers.
• - Experience working with cross functional teams.
• - Experience working with a ticketing system, such as MS Azure, Jira and similar tools.
• - Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion – needs to have the ability to walk teams through the creation of project charters, including aligning team to determine the scope, ways of working etc.
• - 2+ years exp with Azure DevOps (formerly VSTS) and Confluence
• - Advanced knowledge of Excel, MS PowerPoint, and MS Project
• - Experience in large organizational change management
• - Experience in strategic thinking, alignment and direction.
• - Some Scrum Master exp in addition to the required project management exp.
• - Experience having worked with large enterprise level organizations.
• - Experience with Ecommerce applications/projects.
• - 2+ year exp with Power BI ( nice to have)

Soft Skills

(Required)

• - Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions.
• - Should have strong project management skills, team leadership skills, excellent communication skills, ability to multitask effectively, strong analytical and organizational skills.
• - Strong communication and presentation skills