IT Project Manager (West Coast)

NWN; California; On-site; USD 90,000 - 120,000; Full time

Job summary

NWN is seeking a Project Manager to oversee IT-based business solutions for small and medium accounts in Enterprise, Commercial, State and Local, and K-12 sectors.

You will lead cross-functional teams, ensure 80% billable utilization, keep projects on schedule and within budget, and report progress to management and clients. A Bachelor’s degree and 3+ years’ IT project management experience are required, with PMBOK knowledge and strong stakeholder skills.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3+ years of IT project management experience across infrastructure, networking, security, devices, AV, cloud.
• 3+ years developing project plans including charter, scope, approach, management plans, communication plans, resource needs, statement of work, cost estimates, and schedule.
• 3+ years cross-functional collaboration with staff at all levels.
• Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline.
• Knowledge of PMBOK best practices.
• Business Analyst type experience to collect and develop business and technical requirements.
• Demonstrated ability to manage multiple competing priorities.
• Excellent problem solving and negotiation skills.
• Exceptional client facing communications and presentation skills.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes.
• PMP Certification or desire to obtain certification.

Responsibilities

• Manage assigned projects while maintaining 80% billable utilization.
• Drive project success: maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget.
• Forecast revenue regularly across all projects and mitigate risks to commitments throughout the project life cycle.
• Follow the NWN Project Management delivery methodology including but not limited to: facilitate kickoff meetings and develop detailed project plans.
• Monitor, measure, and report on project progress to management and clients.
• Coordinate development and approval of business and technical requirements documentation, client deliverables, and project artifacts.
• Manage risk and escape project challenges accordingly and in a timely manner.
• Managing change in scope via Project Change Management process.
• Conduct Post Project Reviews and formal closure on all engagements.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Other responsibilities as assigned. Performs other duties as assigned. Complies with all policies and standards.

Skills

IT project management

Project planning

Cross-functional teamwork

Financials management

PMBOK knowledge

Business analyst experience

Prioritization

Problem solving

Negotiation skills

Client communications

AI tools adoption

PMP certification

Education

Bachelor's degree or equivalent

Job description

The NWN Project Manager (PM) is responsible for managing all IT based business solutions projects sold to small and medium accounts in the Enterprise, Commercial, State and Local, and K-12 verticals.

• Manage assigned projects while maintaining 80% billable utilization
• Responsible for driving project success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget.
• Forecast revenue regularly & accurately across all projects and mitigate any risks to those commitments throughout the project life cycle.
• Follow the NWN Project Management delivery methodology including but not limited to:
• Facilitate project kickoff meetings.
• Develop and maintain detailed project plans.
• Monitor, measure, and report on project progress to management and clients.
• Coordinate development and approval of the business and technical requirements documentation, client deliverables, and project artifacts.
• Manage risk and escape project challenges accordingly and in a timely manner.
• Managing change in scope via Project Change Management process.
• Conduct Post Project Reviews and formal closure on all engagements.
• Understand and articulate all NWN service offerings and capabilities.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Other responsibilities as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications:

• Bachelor's Degree or equivalent work experience.
• 3+ years of experience with IT project management (infrastructure, networking, security, devices, audio/visual, cloud projects).
• 3+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, communication plans, resource needs, statement of work, cost estimates, and schedule.
• 3+ years of experience working with cross-functional teams and staff of all levels.
• Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline.
• Knowledge of project management best practices (PMBOK traditionally).
• Business Analyst type experience with the ability to collect and develop business and technical requirements.
• Demonstrated ability to manage multiple competing priorities.
• Excellent problem solving and negotiation skills.
• Exceptional client facing communications and presentation skills.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.
• PMP Certification or desire to obtain certification