IT Project Manager – Program Support, Technical Writing, and Content Management

Akima; Alexandria (VA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid PTO

Job summary

Suvi, an Akima company, is seeking an IT Project Manager in Alexandria, VA with a hybrid work model. The role covers IT project planning, coordination, and reporting, plus 40% focus on technical writing and knowledge management, including ServiceNow articles.

You will collaborate with technical teams, leadership, and customer stakeholders to ensure timely, quality deliverables. The ideal candidate has an active Secret clearance, IAT II certs, and strong writing and communication skills to

Qualifications

• Active Secret security clearance.
• IAT II certification (Security+ CE, CySA+, GSEC, GICSP, SSCP, CND).
• Experience managing or coordinating IT projects, including schedules, deliverables, risks, issues, actions, stakeholder coordination, and project status reporting.
• Strong professional and technical writing skills for customer, management, and operational audiences.
• Experience supporting program or contract deliverables, including coordinating inputs, managing review cycles, tracking deadlines, and producing high-quality completed work products.
• Strong organizational, communication, and stakeholder-management skills with the ability to manage multiple priorities.
• Working knowledge of enterprise IT concepts and terminology.

Responsibilities

• Plan, coordinate, track, and report IT project activities, milestones, dependencies, risks, issues, action items, and deliverables with program leadership and technical teams.
• Support programmatic and contract-related activities by monitoring commitments, coordinating inputs, maintaining delivery schedules, and assisting with development and quality review of customer and contractual deliverables.
• Coordinate with technical SMEs, project leads, customer stakeholders, and management to obtain required information, resolve gaps, and maintain progress toward objectives.
• Develop and maintain project plans, schedules, status reports, meeting materials, decision/action logs, risk and issue information, and other PM documentation.
• Approximately 40% of effort to technical writing, editing, content development, and knowledge-management activities.
• Develop, edit, organize, and maintain technical and operational documentation, including procedures, guides, reports, briefings, reference material, and other customer-facing content.
• Create, review, and maintain ServiceNow Knowledge Articles, ensuring content is accurate, understandable, structured, and lifecycle-maintained.
• Support content governance and document management activities, including version control, review coordination, approval tracking, publication readiness, and periodic reviews.
• Identify risks early; communicate impacts; drive follow-up actions to resolution or escalation.
• Promote consistent PM, documentation, and knowledge-management practices across the program.

Skills

Program management

Technical writing

Content development

Stakeholder management

ServiceNow

Tools

ServiceNow

Job description

Suvi is looking for an IT Project Manager to work in Alexandria, VA on a hybrid basis.

The IT Project Manager supports the planning, coordination, execution, and reporting of enterprise IT projects and program activities in support of customer objectives and contractual requirements. The position works with technical teams, program leadership, and customer stakeholders to monitor schedules, actions, risks, dependencies, deliverables, and other program commitments. The Project Manager assists with programmatic contract activities, including development, coordination, quality review, tracking, and timely delivery of required work products. Approximately 40% of the position focuses on customer technical writing, content development and management, and the creation and maintenance of ServiceNow Knowledge Articles and related documentation. The role translates technical and operational information into clear, accurate, audience-appropriate content while coordinating subject matter expert reviews and maintaining document quality and consistency. The successful candidate will be organized, technically conversant, detail-oriented, and capable of managing multiple priorities across project management, program support, and technical documentation responsibilities.

Hybrid requirements:

This Hybrid position requires that you live within commuting distance from Alexandria, VA.

Responsibilities

• Plan, coordinate, track, and report IT project activities, milestones, dependencies, risks, issues, action items, and deliverables in coordination with program leadership and technical teams.
• Support programmatic and contract-related activities by monitoring commitments, coordinating inputs, maintaining delivery schedules, and assisting with the development and quality review of customer and contractual deliverables.
• Coordinate with technical subject matter experts, project leads, customer stakeholders, and management to obtain required information, resolve gaps, and maintain progress toward project and program objectives.
• Develop and maintain project plans, schedules, status reports, meeting materials, decision/action logs, risk and issue information, and other project management documentation.
• Dedicate approximately 40% of assigned effort to technical writing, editing, content development, and knowledge-management activities supporting customer and program requirements.
• Develop, edit, organize, and maintain technical and operational documentation, including procedures, guides, reports, briefings, reference material, and other customer-facing content.
• Create, review, and maintain ServiceNow Knowledge Articles, working with subject matter experts to ensure content is technically accurate, understandable, appropriately structured, and maintained throughout its lifecycle.
• Support content governance and document management activities, including version control, review coordination, approval tracking, content organization, publication readiness, and periodic content review.
• Identify schedule, deliverable, documentation, and coordination risks early; communicate impacts to appropriate stakeholders; and drive follow-up actions through resolution or escalation.
• Promote consistent project-management, documentation, and knowledge-management practices that improve visibility, accountability, information quality, and continuity across the program.

Qualifications

• Active Secret security clearance.
• Information Assurance Technical Level II certification (Under the legacy DoD 8570 baseline, commonly recognized IAT II certifications included CompTIA Security+ CE, CompTIA CySA+, GIAC Security Essentials (GSEC), GIAC Global Industrial Cyber Security Professional (GICSP), ISC2 SSCP, CND, and the now-retired CCNA Security.).
• Demonstrated experience managing or coordinating IT projects, including schedules, deliverables, risks, issues, actions, stakeholder coordination, and project status reporting.
• Strong professional and technical writing skills, with demonstrated ability to develop, edit, and organize technical information for customer, management, and operational audiences.
• Experience supporting program or contract deliverables, including coordinating inputs, managing review cycles, tracking deadlines, and producing high-quality completed work products.
• Strong organizational, communication, and stakeholder-management skills with the ability to manage multiple concurrent priorities and work effectively with technical and non-technical personnel.
• Working knowledge of enterprise IT concepts and terminology sufficient to understand technical discussions, capture requirements and decisions accurately, and translate subject matter expert input into usable documentation.

Preferred Qualifications:

• Experience developing or managing knowledge content in ServiceNow, particularly ServiceNow Knowledge Management and Knowledge Articles.
• Experience supporting U.S. Government IT programs, government contracting environments, or other highly controlled enterprise IT environments.
• Project management certification or formal training, such as PMP, CAPM, Agile, Scrum, or comparable project-management education or experience.

Any clearance requirements for this position are established by the government contract.

Job ID

2026-26257

Work Type

Hybrid

Pay Range

$115,000 - $125,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.