IT Project Manager / Duck Creek

Kelly Services; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off & Holidays

401(k)

Life & Disability Coverage

Job summary

Kelly Services is seeking an IT Project Manager to own a high-visibility Duck Creek roadmap within the insurance space. You will drive platform upgrades, release planning, and governance across policy, claims, billing, and underwriting systems.

You will partner with business leaders, technology teams, and external vendors to ensure on-time delivery and measurable business outcomes. High collaboration with underwriting and finance is essential for success.

Qualifications

• 5+ years leading enterprise IT projects
• 4+ years with Duck Creek technologies
• Experience in insurance industry
• Understanding of policy administration, underwriting, claims, billing, and risk management
• Lead multi-team projects with internal resources and vendors
• Manage scope, schedules, budgets, risks, and stakeholders
• Coordinate software releases, testing, and deployments
• Knowledge of Agile, Waterfall, or hybrid delivery
• Change management and user adoption experience
• Bachelor's degree in related field
• Excellent communication and executive presentation skills
• Ability to work with governance, audit, and compliance

Responsibilities

• Lead enterprise IT projects within the Duck Creek ecosystem
• Oversee platform upgrades and release management
• Coordinate with underwriting, claims, billing, and finance teams
• Engage with executives and vendors to drive outcomes
• Manage project scope, schedules, budgets, risks, dependencies
• Drive change management and user adoption
• Report governance and progress to leadership
• Support cross-functional business alignment

Skills

Enterprise IT project leadership

Duck Creek management

Insurance domain knowledge

Budget, schedule, risk management

Multi-team coordination

Release planning

Agile/Waterfall/hybrid

Executive communication

Governance & compliance

Bachelor's degree

Education

Bachelor's degree in Business/IT/CS

Tools

Duck Creek

Guidewire

Salesforce

Workday

Job description

$110000 - $140000

An organization in the insurance space is seeking an IT Project Manager to lead strategic initiatives centered around its Duck Creek ecosystem, including major platform upgrades, ongoing release management, and modernization efforts across core insurance applications. This full-time role will serve as the primary driver of large-scale Duck Creek projects, partnering closely with business leaders, technology teams, and external vendors to ensure successful delivery of enhancements supporting policy, claims, billing, and underwriting operations. Candidates should have a strong background managing enterprise technology projects and substantial hands-on experience working with Duck Creek platforms in an insurance environment.

This opportunity is ideal for a Project Manager who wants to own a highly visible Duck Creek roadmap and become a key stakeholder in the evolution of critical insurance systems. Beyond traditional project management responsibilities, you'll act as the central point of coordination for platform upgrades, release planning, governance activities, and cross-functional business alignment. The organization is looking for someone who can confidently engage with underwriting, claims, billing, finance, and executive leadership teams while leveraging deep Duck Creek knowledge to guide decision-making and drive successful business outcomes

Required Skills & Experience

• 5+ years of experience leading enterprise IT projects and programs

• 4+ years of experience managing initiatives involving Duck Creek technologies

• Prior experience working within the insurance industry

• Strong understanding of insurance operations, including policy administration, underwriting, claims, billing, and risk management

• Proven ability to lead multi-team projects with internal resources and third-party vendors

• Experience managing project scope, schedules, budgets, risks, dependencies, and stakeholder expectations

• Experience coordinating software releases, testing efforts, and production deployments

• Strong knowledge of Agile, Waterfall, or hybrid project delivery methodologies

• Demonstrated success driving organizational change and user adoption initiatives

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field

• Excellent communication, facilitation, and executive presentation skills

• Ability to work with project governance, audit, and compliance requirements

Desired Skills & Experience

• Direct experience leading Duck Creek upgrades and platform enhancement programs

• PMP, PMI-ACP, or similar project management certification

• Experience working with cloud-based software platforms and digital transformation initiatives

• Familiarity with enterprise applications such as Guidewire, Salesforce, Workday, or data warehouse programs

• Experience managing vendor contracts, statements of work, and consulting partnerships

• Knowledge of change management frameworks and adoption strategies

• Experience supporting governance, compliance, and risk management initiatives

• Strong background working directly with underwriting and business operations teams

What You Will Be Doing Tech Breakdown

• 35% Project & Program Leadership

• 35% Duck Creek Platform Initiatives

• 15% Stakeholder & Vendor Management

• 15% Change Management & Process Improvement

Daily Responsibilities

• 35% Project Planning, Tracking & Execution

• 30% Business and Technology Team Coordination

• 20% Executive Communication & Governance

• 15% Release Management, Risk Mitigation & Continuous Improvement

The Offer

You will receive the following benefits:

• Medical, Dental, and Vision Insurance

• Paid Time Off and Company Holidays

• 401(k)

• Life and Disability Coverage

Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Sponsorship is not available for this position.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.