Duck Creek Program Manager

MSRcosmos LLC; Town of Florida (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

MSRcosmos LLC seeks an experienced Duck Creek Program Manager to lead large-scale insurance platform implementations, upgrades, and delivery initiatives. You will manage end-to-end program execution, client relationships, cross-functional teams, timelines, budgets, and delivery governance.

The role requires strong leadership, deep domain knowledge in P&C insurance, and hands-on experience with Duck Creek modules. You will coordinate with stakeholders and drive executive reviews and milestones.

Qualifications

• 7+ years of program management experience in complex delivery environments.
• Strong experience leading Duck Creek implementations and upgrades.
• Experience with policy, billing, or claims workstreams in P&C insurance.

Responsibilities

• Lead end-to-end Duck Creek implementation and upgrade programs.
• Coordinate business, technology, vendor, and client stakeholders.
• Drive program planning, budgeting, milestones, risks, and governance.
• Oversee integrations, data migration, testing, releases, and deployments.
• Lead executive reviews, status reporting, and steering committee meetings.
• Ensure delivery quality and alignment with business objectives.

Skills

Duck Creek Policy

Duck Creek Billing

Duck Creek Claims

P&C Insurance

Program Delivery

Azure DevOps

Stakeholder Management

Cross-functional Teams

Team Leadership

Vendor Management

Job description

Job Description – Duck Creek Program Manager

Job Title: Duck Creek Program Manager (Program & Project Management)

Experience: 7+ years of Program Management experience

Job Summary

Seeking an experienced Duck Creek Program Manager to lead large-scale insurance platform implementations, upgrades, and delivery initiatives. The candidate will manage end-to-end program execution, client relationships, cross-functional teams, timelines, budgets, and delivery governance.

Key Responsibilities

• Lead end-to-end Duck Creek implementation and upgrade programs.
• Manage Policy, Billing, and Claims workstreams.
• Drive program planning, budgeting, milestones, risks, and delivery governance.
• Coordinate business, technology, vendor, and client stakeholders.
• Lead executive reviews, status reporting, and steering committee meetings.
• Oversee integrations, data migration, testing, releases, and production deployments.
• Ensure delivery quality, timelines, and alignment with business objectives.

Required Skills

• Strong Duck Creek Policy, Billing, and/or Claims program experience.
• P&C insurance domain knowledge.
• Large-scale program and project delivery management.
• Azure DevOps, release governance, and integration oversight.
• Client-facing leadership and executive stakeholder management.
• Experience managing cross-functional and geographically distributed teams.

Preferred Skills

• Duck Creek SaaS / OnDemand experience.
• Azure DevOps CI/CD, Git, and Octopus.
• SQL, XML, XSLT, and system integration knowledge.
• Experience with insurance platform modernization and cloud transformation.