IT Project Manager: Delivery & Customer Success

Splendid Technology Services, LLC; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Splendid Technology Services is seeking a Project Management Coordinator to join our delivery team in Plano, TX. You will oversee project scope, timeline, milestones, and budgets, coordinating across Engineering, Low Voltage, Operations, Sales, and third-party contractors.

You’ll build project plans, run status meetings, manage communications, and ensure customer satisfaction by delivering high-quality service outcomes on time and within scope.

Qualifications

• Bachelor’s degree in a relevant field or equivalent work experience.
• PMI Project Management Certification is a plus but not required.

Responsibilities

• Coordinate all operational aspects of service delivery including statements of work, purchase orders, Master Service Agreements, time tracking database and project management tools.
• Build project plans, kickoff projects, run status meetings, and maintain communications to keep all stakeholders informed.
• Track and manage project activities including third-party contractors and escalations.
• Ensure projects meet scope, timeline, milestones and budget expectations.
• Collaborate with Engineering, Low Voltage, Operations, Sales and vendors to deliver projects.
• Develop understanding of ConnectWise and related project management processes.

Skills

Communication

Project coordination

Multitasking

Microsoft Office

ConnectWise

Vendor coordination

Education

Bachelor's degree in relevant field

Tools

ConnectWise Manage

Microsoft Office

Job description

Splendid Technology Services is seeking a Project Management Coordinator to join our delivery team in Plano, TX. You will oversee project scope, timeline, milestones, and budgets, coordinating across Engineering, Low Voltage, Operations, Sales, and third-party contractors.

You’ll build project plans, run status meetings, manage communications, and ensure customer satisfaction by delivering high-quality service outcomes on time and within scope.