IT Project Manager – Cloud Voice & UCaaS Deployments

Scion Technology Staffing; Portland (OR); Vor Ort; USD 110.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Zusammenfassung

Scion Technology Staffing in Portland, Oregon seeks an experienced IT Project Manager to lead client-facing cloud voice, contact center, and technology migration projects. You will manage multiple engagements from planning through implementation, migration, cutover, and project completion.

The role requires 5+ years of tech project management, PMP (or PgMP/PRINCE2), and proven ability to coordinate vendors, carriers, and internal teams.

Qualifikationen

• 5+ years managing external client tech projects.
• PMP or equivalent credential required.
• Experience with MSP/VAR or telecom services.
• Cloud voice/UCaaS and networking knowledge.
• CRM/PSA platforms experience.
• Excellent written and verbal communication.

Aufgaben

• Lead end-to-end delivery of client-facing technology implementations, migrations, and deployments.
• Manage a portfolio of approximately 8-15 active projects simultaneously.
• Serve as primary client contact throughout the project lifecycle.
• Lead cloud voice, UCaaS migrations and related technology projects.
• Develop and maintain detailed project plans, schedules, milestones, documentation, and deliverables.
• Coordinate internal technical resources and engineering/delivery teams.
• Manage relationships with vendors, partners, carriers, and external stakeholders.
• Coordinate carrier orders, installations, scheduling, and external dependencies.
• Facilitate project kickoff and status meetings, client communications, and internal discussions.
• Coordinate migration and cutover activities, including occasional after-hours work.
• Maintain CRM/PSA data and project records accurately.
• Support multisite deployments across client locations.
• Provide an exceptional client experience while balancing priorities.

Kenntnisse

PMP certification

Multi-project management

Client facing communication

Vendor coordination

Cloud voice/UCaaS knowledge

CRM/PSA familiarity

Ausbildung

PMP certification or equivalent

Tools

ConnectWise

CRM/PSA systems

Jobbeschreibung

Scion Technology Staffing in Portland, Oregon seeks an experienced IT Project Manager to lead client-facing cloud voice, contact center, and technology migration projects. You will manage multiple engagements from planning through implementation, migration, cutover, and project completion.

The role requires 5+ years of tech project management, PMP (or PgMP/PRINCE2), and proven ability to coordinate vendors, carriers, and internal teams.