IT Project Manager

Milwaukee Succeeds; Town of Oconomowoc (WI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program

Job summary

Rogers Behavioral Health seeks an IT Project Manager to lead enterprise-wide projects, aligning with clinical and administrative goals. You will oversee EHR upgrades, infrastructure enhancements, data integrations, and cybersecurity initiatives, coordinating with IT, clinical teams, and leadership.

The role requires healthcare IT experience, strong regulatory knowledge (HIPAA/HITECH), and excellent communication and leadership skills to manage cross-functional teams and vendors.

Qualifications

• 2+ years in IT project management, preferably in health care, mental health, or social services environments.
• Proven track record of delivering complex projects on time and within budget.
• Knowledge of healthcare IT systems, including EHRs (e.g., Cerner, Epic, Netsmart, Credible, or similar behavioral health platforms).
• Demonstrated understanding of regulatory compliance (HIPAA, HITECH) and privacy/security requirements in healthcare.
• Experience managing vendors, contracts, and multidisciplinary teams.
• Exceptional communication, leadership, and stakeholder management skills.
• Experience in PM tools (MS Project, ServiceNow, Jira, Smartsheet, Asana).
• PMP, PMI-ACP, or other relevant certifications preferred.

Responsibilities

• Lead end-to-end planning, execution, monitoring, and closure of multiple IT projects, including EHR implementations/upgrades, infrastructure enhancements, data integrations, and cybersecurity initiatives.
• Serve as the primary liaison between IT, clinical teams, executive leadership, vendors, and other stakeholders.
• Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders and ensure alignment with business goals.
• Develop detailed project plans, resource plans, budgets, and risk mitigation strategies.
• Ensure compliance with healthcare regulations, including HIPAA, HITECH, and behavioral health data standards.
• Track and report project status, issues, and performance metrics to leadership and stakeholders.
• Manage vendor relationships, contracts, and third-party services to ensure project deliverables meet requirements and SLAs.
• Facilitate user training, change management, and system adoption efforts across clinical and administrative departments.
• Mentor and support junior project managers and other IT team members.
• Participate in strategic planning and help assess future technology initiatives and needs.
• Continuously evaluate processes and suggest improvements to project management methodologies and IT service delivery.

Skills

Project Mgmt

Stakeholder mgmt

Vendor mgmt

Healthcare IT

Regulatory compliance

Leadership

PM tools

Education

Bachelor's in IT/CS/Healthcare Admin

PMP certification

Agile/Scrum/Lean Six Sigma

Tools

MS Project

ServiceNow

Jira

Smartsheet

Asana

Job description

Summary:
The IT Project Manager will lead and oversee complex enterprise-wide projects within a behavioral health system, ensuring alignment with organizational goals, compliance with healthcare regulations (e.g., HIPAA), and timely, cost-effective delivery. This role manages cross-functional teams, vendors, and stakeholders to implement systems and technologies that enhance clinical workflows, patient care, and administrative operations. The ideal candidate brings deep project management expertise, a strong understanding of healthcare IT, and experience in behavioral health or mental health service environments.

Job Duties & Responsibilities

• Lead end-to-end planning, execution, monitoring, and closure of multiple IT projects, including EHR implementations/upgrades, infrastructure enhancements, data integrations, and cybersecurity initiatives.

• Serve as the primary liaison between IT, clinical teams, executive leadership, vendors, and other stakeholders.

• Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders and ensure alignment with business goals.

• Develop detailed project plans, resource plans, budgets, and risk mitigation strategies.

• Ensure compliance with healthcare regulations, including HIPAA, HITECH, and behavioral health data standards.

• Track and report project status, issues, and performance metrics to leadership and stakeholders.

• Manage vendor relationships, contracts, and third-party services to ensure project deliverables meet requirements and SLAs.

• Facilitate user training, change management, and system adoption efforts across clinical and administrative departments.

• Mentor and support junior project managers and other IT team members.

• Participate in strategic planning and help assess future technology initiatives and needs.

• Continuously evaluate processes and suggest improvements to project management methodologies and IT service delivery.

Additional Job Description

Physical/Mental Demands

• Position requires walking, sitting, and standing. Lifting is moderate; must be capable of lifting a minimum of forty (40) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various equipment.

• Verbal and hearing ability are required to interact with staff, consultants, patients, and family members of patients. Numerical ability is required to maintain records and operate a computer.

• Tact is required to interact effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies , procedures, and standards.

• Must be able to read and communicate through written, verbal, and auditory skills and abilities.

• Must be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

Qualifications Requirements

• 2+ years of experience in IT project management (or similar), preferably in health care, mental health, or social services environments.

• Proven track record of delivering complex projects on time and within budget.

• Knowledge of healthcare IT systems, including EHRs (e.g., Cerner, Epic, Netsmart, Credible, or similar behavioral health platforms).

• Demonstrated understanding of regulatory compliance (HIPAA, HITECH) and privacy/security requirements in healthcare.

• Experience managing vendors, contracts, and multidisciplinary teams.

• Exceptional communication, leadership, and stakeholder management skills.

• Experience in project management tools (e.g., MS Project, ServiceNow, Jira, Smartsheet, Asana).

• PMP, PMI-ACP, or other relevant certifications preferred.

Education/Training Requirements

• Bachelor's degree in information technology, Computer Science, Healthcare Administration, or a related field

• Project Management Professional (PMP) certification strongly preferred.

• Additional certifications in Agile, Scrum, or Lean Six Sigma are a plus.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)