IT Project Manager

Seattle Pacific University; Seattle (WA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

HSA/HRA contributions

7% retirement contributions

Tuition discount program

Job summary

Seattle Pacific University is seeking an experienced IT Project Manager to lead university technology projects on campus in Seattle, WA. The role requires coordinating cross-functional teams, managing the project portfolio, and aligning outcomes with institutional goals.

The ideal candidate will demonstrate strong project leadership, business analysis, and stakeholder relationship skills, with comfort navigating ambiguity and driving practical solutions in a mission‑driven, Christ‑centered

Qualifications

• Experience leading technology projects involving multiple stakeholders, systems, or business units.
• Ability to translate business requirements into functional or technical solutions.
• Strong written, verbal, facilitation, and presentation skills.
• Experience with project-management platforms and governance processes.

Responsibilities

• Lead planning, review, and execution of university technology projects and initiatives.
• Maintain IT’s project portfolio in partnership with department leadership.
• Define scope, schedules, milestones, dependencies, resources, risks, and outcomes.
• Lead project meetings and communicate clearly with teams and stakeholders.
• Develop relationships with departments and understand workflows, data, and systems.
• Provide Tier II/III support and assist with enterprise solutions and change management.

Skills

Project management

Stakeholder management

Risk management

Requirements gathering

Communication

Education

Bachelor's degree in IT, business, or related field

Tools

Jira

Microsoft Project

Smartsheet

Teams

SharePoint

Confluence

Job description

Job Description:Who We AreSeattle Pacific University is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community.Information Technology supports this mission by delivering secure, reliable, and forward-looking technology that enables students, faculty, and staff to do their best work. SPU IT values service, stewardship, collaboration, transparency, continuous improvement, and thoughtful innovation in support of the university’s academic and operational priorities.What We NeedSeattle Pacific University is seeking an experienced and collaborative IT Project Manager, for an on-campus position, to lead technology projects and initiatives that support institutional priorities and organizational change.As a member of the IT Business Systems team, this position independently plans and executes university technology projects, coordinates cross-functional project teams, maintains the IT project portfolio, and helps ensure project outcomes align with the university’s strategic goals. The IT Project Manager also partners with campus departments to understand business needs, translate complex requirements, and support enterprise technology systems and processes.The ideal candidate combines strong project leadership with business analysis, communication, relationship-building, and technical aptitude. This person is comfortable navigating ambiguity, coordinating diverse stakeholders, anticipating risk, and turning complex needs into practical and sustainable outcomes.The IT Project Manager supports Seattle Pacific University’s mission by contributing to a Christ‑centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU’s values and purpose. To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faith and its derivative policies and lifestyle expectations.This is an on-campus position based at Seattle Pacific University in Seattle, WA.What You’ll DoProgram & Project LeadershipIndependently lead the planning, review, and execution of university technology projects and initiativesMaintain and coordinate IT’s project portfolio in partnership with department leadershipDefine and manage project scope, schedules, milestones, dependencies, resources, risks, and outcomesLead project meetings and maintain clear, timely communication across project teams and stakeholdersIdentify and resolve roadblocks while escalating risks and decisions appropriatelyEnsure project outcomes align with university priorities, business needs, and available resourcesApply modern project-management tools and practices to strengthen IT project methodologies and deliveryBusiness Systems Analysis & Stakeholder PartnershipBuild strong, constructive relationships with departments and business units across the universityDevelop an understanding of stakeholder operations, strategic goals, workflows, data, and technology systemsFacilitate discovery and requirements-gathering conversations with technical and nontechnical partnersTranslate complex business needs into clear functional and technical requirementsIdentify opportunities to improve processes, systems, service delivery, and user experiencePresent context, options, risks, and recommendations to support effective decision-makingEnterprise Systems SupportProvide Tier II and Tier III assistance, triage, research, and troubleshooting for enterprise technology systems and processesAssist with the design, development, implementation, and improvement of enterprise technology solutionsSupport administration and ongoing operation of enterprise systemsCoordinate testing, implementation, communication, and change-management activities for technology updatesPartner with Business Systems Analysts and other IT colleagues to support reliable and sustainable operationsDocumentation, Standards & GovernanceCreate and maintain project documentation, system documentation, policies, standards, and operating proceduresClarify roles, responsibilities, decision points, and support expectations across projects and operational processesPromote consistent documentation practices that support knowledge-sharing and long-term continuityHelp establish repeatable processes that improve accountability, transparency, and service deliveryContinuous Improvement & Team ContributionStay current with project-management practices, tools, technologies, and industry trendsEvaluate and introduce appropriate methods that improve project delivery and organizational effectivenessIncorporate lessons learned into IT standards, methodologies, and future project planningCollaborate across technical disciplines and accept matrix-style assignments based on institutional priorities, team needs, and individual strengthsWhat You BringDemonstrated experience leading technology projects involving multiple stakeholders, systems, or business unitsExperience using project-management, collaboration, and documentation platforms such as Jira, Microsoft Project, Smartsheet, Teams, SharePoint, or ConfluenceStrong knowledge of project-management principles, tools, methodologies, and risk-management practicesExperience gathering, documenting, and translating business requirements into functional or technical solutionsAbility to develop trusted working relationships with both technical and nontechnical stakeholdersStrong written, verbal, facilitation, and presentation skillsAbility to manage multiple projects, priorities, timelines, and dependenciesStrong analytical, problem-solving, and organizational skillsSound judgment and the ability to navigate ambiguity, competing priorities, and organizational changeExperience developing policies, procedures, standards, or technical documentationAbility to work independently while contributing effectively to a collaborative, matrix-style team environmentService-oriented approach with a commitment to stewardship, continuous improvement, and dependable follow-throughMission Alignment: A personal commitment to Christian faith; enthusiasm for supporting SPU’s mission; alignment with the University’s Statement of Faith; and willingness to uphold the lifestyle standards of our Christian communityBachelor’s degree in information technology, business, project management, or a related field, or an equivalent combination of education and professional experiencePreferred QualificationsExperience managing technology projects in higher education or another complex, mission-driven organizationExperience supporting enterprise applications, business systems, or system implementationsExperience with business-process improvement, organizational change management, or systems analysisExperience maintaining a project portfolio or supporting project-governance processesProject-management certification such as PMP, CAPM, Scrum, Agile, or a comparable credentialFamiliarity with IT service-management practices and Tier II or Tier III enterprise supportCompensation & Position DetailsSalary Range: $85,000–$95,000 annually, depending on experienceStatus: Full-time, exemptDepartment: Information TechnologyLocation: On-campus at Seattle Pacific University in Seattle, WA; this is not a remote positionBenefits: SPU pays employee premiums for medical, dental, and vision insurance; provides HSA/HRA contributions; contributes 7% to a retirement account with immediate vesting, as eligible; and offers a tuition discount program for employees and qualified dependents.Additional Information:How to ApplyPlease complete the online application through Workday and be prepared to submit the following materials:ResumeCover LetterWe look forward to hearing how your unique talents and giftings make you a great fit for this role and how you can contribute to the mission of SPU!