IT Project Manager

SPU Seattle Pacific University; United States; On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

HSA/HRA contributions

Retirement plan with 7% employer match

Tuition discount program for employees

Job summary

Seattle Pacific University is seeking an experienced IT Project Manager to lead technology projects on campus. The role sits within the IT Business Systems team and focuses on planning, cross‑functional coordination, and portfolio governance to align with SPU’s strategic priorities.

You’ll partner with campus departments, translate complex needs into practical requirements, and drive risk-aware, user-centered solutions.

Qualifications

• Demonstrated experience leading technology projects with multiple stakeholders.
• Experience gathering and translating business requirements into solutions.
• Ability to build trusted relationships with technical and nontechnical partners.
• Strong written, verbal, facilitation, and presentation skills.

Responsibilities

• Lead planning, review, and execution of university technology projects.
• Coordinate IT project portfolio with department leadership.
• Define scope, schedules, milestones, dependencies, resources, risks, and outcomes.
• Facilitate requirements discovery and translate needs into actionable specs.
• Support change-management activities for technology updates.

Skills

Project leadership

Business analysis

Stakeholder management

Communication

Team collaboration

Risk management

Education

Bachelor's degree in IT or related field

Tools

Jira

Microsoft Project

Smartsheet

Teams

SharePoint

Confluence

Job description

Job Description: Who We Are Seattle Pacific University is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Information Technology supports this mission by delivering secure, reliable, and forward-looking technology that enables students, faculty, and staff to do their best work. SPU IT values service, stewardship, collaboration, transparency, continuous improvement, and thoughtful innovation in support of the university’s academic and operational priorities.

What We Need

Seattle Pacific University is seeking an experienced and collaborative IT Project Manager, for an on‑campus position, to lead technology projects and initiatives that support institutional priorities and organizational change. As a member of the IT Business Systems team, this position independently plans and executes university technology projects, coordinates cross‑functional project teams, maintains the IT project portfolio, and helps ensure project outcomes align with the university’s strategic goals. The IT Project Manager also partners with campus departments to understand business needs, translate complex requirements, and support enterprise technology systems and processes. The ideal candidate combines strong project leadership with business analysis, communication, relationship‑building, and technical aptitude. This person is comfortable navigating ambiguity, coordinating diverse stakeholders, anticipating risk, and turning complex needs into practical and sustainable outcomes. The IT Project Manager supports Seattle Pacific University’s missionby contributing to a Christ‑centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU’s values and purpose. To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faithand its derivative policies and lifestyle expectations. This is an on‑campus position based at Seattle Pacific University in Seattle, WA.

What You’ll Do

• Program & Project Leadership Independently lead the planning, review, and execution of university technology projects and initiatives Maintain and coordinate IT’s project portfolio in partnership with department leadership Define and manage project scope, schedules, milestones, dependencies, resources, risks, and outcomes Lead project meetings and maintain clear, timely communication across project teams and stakeholders Identify and resolve roadblocks while escalating risks and decisions appropriately Ensure project outcomes align with university priorities, business needs, and available resources Apply modern project‑management tools and practices to strengthen IT project methodologies and delivery
• Business Systems Analysis & Stakeholder Partnership Build strong, constructive relationships with departments and business units across the university Develop an understanding of stakeholder operations, strategic goals, workflows, data, and technology systems Facilitate discovery and requirements‑gathering conversations with technical and nontechnical partners Translate complex business needs into clear functional and technical requirements Identify opportunities to improve processes, systems, service delivery, and user experience Present context, options, risks, and recommendations to support effective decision‑making
• Enterprise Systems Support Provide Tier II and Tier III assistance, triage, research, and troubleshooting for enterprise technology systems and processes Assist with the design, development, implementation, and improvement of enterprise technology solutions Support administration and ongoing operation of enterprise systems Coordinate testing, implementation, communication, and change‑management activities for technology updates Partner with Business Systems Analysts and other IT colleagues to support reliable and sustainable operations
• Documentation, Standards & Governance Create and maintain project documentation, system documentation, policies, standards, and operating procedures Clarify roles, responsibilities, decision points, and support expectations across projects and operational processes Promote consistent documentation practices that support knowledge‑sharing and long‑term continuity Help establish repeatable processes that improve accountability, transparency, and service delivery
• Continuous Improvement & Team Contribution Stay current with project‑management practices, tools, technologies, and industry trends Evaluate and introduce appropriate methods that improve project delivery and organizational effectiveness Incorporate lessons learned into IT standards, methodologies, and future project planning Collaborate across technical disciplines and accept matrix‑style assignments based on institutional priorities, team needs, and individual strengths

What You Bring

• Demonstrated experience leading technology projects involving multiple stakeholders, systems, or business units
• Experience using project‑management, collaboration, and documentation platforms such as Jira, Microsoft Project, Smartsheet, Teams, SharePoint, or Confluence
• Strong knowledge of project‑management principles, tools, methodologies, and risk‑management practices
• Experience gathering, documenting, and translating business requirements into functional or technical solutions
• Ability to develop trusted working relationships with both technical and nontechnical stakeholders
• Strong written, verbal, facilitation, and presentation skills
• Ability to manage multiple projects, priorities, timelines, and dependencies
• Strong analytical, problem‑solving, and organizational skills
• Sound judgment and the ability to navigate ambiguity, competing priorities, and organizational change
• Experience developing policies, procedures, standards, or technical documentation
• Ability to work independently while contributing effectively to a collaborative, matrix‑style team environment
• Service‑oriented approach with a commitment to stewardship, continuous improvement, and dependable follow‑through
• Mission Alignment: A personal commitment to Christian faith; enthusiasm for supporting SPU’s mission; alignment with the University’s Statement of Faith; and willingness to uphold the lifestyle standards of our Christian community
• Bachelor’s degree in information technology, business, project management, or a related field, or an equivalent combination of education and professional experience

Preferred Qualifications

• Experience managing technology projects in higher education or another complex, mission‑driven organization
• Experience supporting enterprise applications, business systems, or system implementations
• Experience with business‑process improvement, organizational change management, or systems analysis
• Experience maintaining a project portfolio or supporting project‑governance processes
• Project‑management certification such as PMP, CAPM, Scrum, Agile, or a comparable credential
• Familiarity with IT service‑management practices and Tier II or Tier III enterprise support

Compensation & Position Details

Salary Range: $85,000–$95,000 annually, depending on experience Status: Full‑time, exempt Department: Information Technology Location: On‑campus at Seattle Pacific University in Seattle, WA; this is not a remote position

• SPU pays employee premiums for medical, dental, and vision insurance
• provides HSA/HRA contributions
• contributes 7% to a retirement account with immediate vesting, as eligible
• and offers a tuition discount program for employees and qualified dependents

We look forward to hearing how your unique talents and giftings make you a great fit for this role and how you can contribute to the mission of SPU!

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace‑filled community. Seattle Pacific University seeks applicants committed to its Christian mission. As part of our mission of cultural engagement, SPU is committed to building an excellent staff and faculty that reflects a broad range of talents, experiences and perspectives. Valuing the full array of God's created humanity is an ethos that is inseparable from our Christian faith. At SPU, we recognize this full human array as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission‑centered commitment is a desire to represent the breadth of God's kingdom more fully. We strive to become a workplace to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU!

Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at [phone], or email [e-mail]. Notification must be given at least five (5) working days before the accommodation is needed.

This small volume, SPU: Who We Are, gathers key documents that articulate the identity and guiding principles of Seattle Pacific — our statement of faith, our enduring commitments, and our expectations for life together in a diverse, academic community. These statements are more than policies; they form the shared framework within which we pursue our mission as educators, scholars, staff, and colleagues.

SPU is committed to helping all members of the SPU community provide for their own safety and security. Each year, in compliance with federal law, SPU publishes an Annual Security and Fire Safety Report. This compliance document is available on the SPU website. A print version of the Annual Security and Fire Safety Report is available at the Office of Safety and Security at 601 West Emerson Street, Seattle, WA 98119, or you can request that a copy be mailed to you by calling 206-281-2922. SPU’s report contains information regarding campus security and personal safety including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures, and other matters of importance related to security and safety on campus. The report also contains information about reported crimes for the three previous calendar years that occurred on campus; in certain off‑campus buildings or property owned or controlled by SPU; and on public property within or immediately adjacent to and accessible from, the campus. In addition, the report contains information about fires occurring in on‑campus student housing facilities during the three preceding calendar years. This information is required by law and is provided by the Seattle Pacific University Office of Safety and Security.