IT Project Manager

Stefanini North America and APAC; Miami (NM); On-site; USD 120,000 - 180,000; Full time

Job summary

Stefanini North America and APAC seeks an Engagement Manager / Project Manager to own the Nutanix program plan, cadence and progress view. This hands-on delivery role sequences migration waves, coordinates owners and change windows, and drives risks to closure.

The role also fronts commercial and relational aspects as the client relies on Stefanini for both delivery and ongoing managed services. Collaboration across IT domains is essential.

Qualifications

• Bachelor's degree in IT, Engineering, Business or equivalent practical experience.
• 8+ years IT project or program management with at least 3 years leading infrastructure programs.
• Experience managing at least one enterprise virtualization migration or data center move.
• Working fluency in virtualization and infrastructure concepts - clusters, hypervisors, storage, networking, DR.
• Experience with distributed or blended delivery teams, including offshore resources across time zones.
• Hands-on proficiency with planning and ITSM tooling (Microsoft Project, Smartsheet, Jira; ServiceNow).
• Experience operating under formal change control; healthcare/HIPAA experience preferred.

Responsibilities

• Build and maintain the end-to-end migration wave plan including cutover windows and rollback checkpoints.
• Run intake and readiness for each wave with owner sign-offs, backups, and validation criteria.
• Own RAID log with owners, dates, and mitigations reviewed on a cadence.
• Coordinate change management and represent migration at the client's CAB with back-out plans.
• Serve as the single point of coordination between client and Stefanini teams; deliver weekly status and monthly exec summaries.
• Facilitate cutover bridge calls and post-cutover validation; manage expectations and options.
• Coordinate day-to-day assignment of engineers; track hours, burn, and change-order triggers.
• Onboard/offboard Stefanini resources with provisioning, training, and exit documentation.
• Capture operational data to inform managed services scope, SLAs, and pricing.

Skills

PM Leadership

Infrastructure programs

Virtualization concepts

Offshore teams

ITSM tooling

Change control

Compliance (HIPAA)

Education

Bachelor's degree in Information Technology, Engineering, Business, or equivalent practical experience

Tools

Microsoft Project

Smartsheet

Jira

ServiceNow

Job description

Role Summary

The Engagement Manager / Project Manager owns the plan, the cadence, and the truth of the Nutanix program. This is a hands-on delivery role, not a status-collection role: the successful candidate builds and maintains the migration wave plan, sequences application owners and change windows, drives risks and dependencies to closure, and gives both client\"s infrastructure leadership and Stefanini a single, defensible view of progress. Because the engagement begins as staff augmentation and is intended to grow into managed services, this role is also the commercial and relational front door - the person the client\"s infrastructure leadership calls first.

Key Responsibilities

Planning and Migration Governance

• Build and maintain the end-to-end migration wave plan: workload grouping, application dependency sequencing, cutover windows, freeze periods, and rollback checkpoints, aligned to the client\"s VMware exit timeline.
• Run the intake and readiness process for each wave - confirming assessment complete, application owner sign-off obtained, backup and DR coverage verified, and validation criteria agreed before a wave is scheduled.
• Own the RAID log (risks, assumptions, issues, dependencies), with named owners, dates, and mitigation actions reviewed at a defined cadence rather than at escalation time.
• Coordinate change management: prepare and submit change records, represent the migration at the client\"s CAB, and ensure back-out plans are documented and tested.

Stakeholder Management and Communication

• Serve as the single point of coordination between client infrastructure, application, network, security, and backup teams and the Stefanini engineering pod.
• Produce a weekly status package - waves complete, VMs migrated, defects open, risks, next-window plan - and a monthly executive summary suitable for the client\"s IT leadership.
• Facilitate cutover bridge calls: pre-cutover go/no-go, live coordination during the window, and post-cutover validation confirmation.
• Manage expectations proactively - surface schedule and scope pressure early with options, not after the date has slipped.

Delivery, Resource, and Commercial Management

• Coordinate day-to-day assignment of the migration, support, and automation engineers; manage utilization, coverage for on-call and maintenance windows, and PTO/handoff planning.
• Track engagement financials appropriate to a staff augmentation model: hours, timesheet accuracy, burn against approved allocation, and change-order triggers when the client requests work outside agreed scope.
• Enforce quality gates - no wave is declared complete without validation evidence, updated documentation, and application owner acceptance.
• Own onboarding and offboarding of Stefanini resources: access provisioning, client training compliance, knowledge transfer, and clean exit documentation.

Transition to Managed Services

• Capture operational data during migration - ticket volumes, incident patterns, effort per workload type, recurring failure modes - that informs the managed services scope, SLA design, and pricing model.
• Drive the hypercare exit criteria and the handover from project delivery into steady-state support, including runbook completeness and support model definition.
• Identify and qualify expansion opportunities - additional clusters, DR, backup modernization, automation, platform managed services - and route them to the Stefanini account team with sufficient technical detail to shape a proposal.

Job Requirements

Required Qualifications

• Bachelor\"s degree in Information Technology, Engineering, Business, or equivalent practical experience.
• 8+ years of IT project or program management, with at least 3 years leading infrastructure programs - virtualization, hyperconverged infrastructure, data center migration, or hosting/platform transitions.
• Demonstrated experience managing at least one enterprise virtualization migration or data center move of comparable complexity, with responsibility for cutover planning and execution.
• Working technical fluency in virtualization and infrastructure concepts - clusters, hypervisors, storage, networking, backup, and DR - sufficient to challenge estimates, spot risk, and hold a credible conversation with engineers without relaying every question.
• Experience managing distributed or blended delivery teams, including offshore resources across time zones.
• Hands‑on proficiency with project and ITSM tooling - Microsoft Project, Smartsheet, or Jira for planning and ServiceNow or equivalent for change and incident tracking.
• Experience operating under formal change control in a regulated environment; healthcare/HIPAA experience strongly preferred.

Preferred Certifications and Attributes

• PMP, PRINCE2 Practitioner, or PMI-ACP; ITIL v4 Foundation.
• Prior experience in a professional services or systems integrator environment, with awareness of scope, margin, and change-order dynamics.
• Familiarity with Nutanix or VMware platform terminology and migration tooling; direct Nutanix program experience is a differentiator.