IT Project Manager

Socket.dev; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Coverage

401(k) Retirement Plan

Life & Disability Insurance

Eyewear Perks

Employee Assistance Program

Commuter benefits

Time Off

Community Engagement

Job summary

Jacques Marie Mage is seeking a detail-oriented IT Project Manager to lead Arianee enhancement projects and RFID/serialization initiatives in Los Angeles. You will manage scope, schedules, risks, vendor work, testing, and stakeholder communication across IT, Supply Chain, Retail, E-commerce and Customer Service.

The ideal candidate has 3+ years of experience delivering cross-functional technology projects, strong documentation skills, and the ability to translate complex requirements into

Qualifications

• 3+ years of experience managing technology projects, deployments, or related initiatives.
• Experience with scope, schedules, budgets, risks, dependencies, and status reporting.
• Experience with Agile, Waterfall, or hybrid delivery methods and project-management tools.

Responsibilities

• Define project scope, objectives, schedules, milestones, resources, deliverables, and budget tracking.
• Manage Arianee enhancements, releases, and related vendor work.
• Lead RFID, serialization, and authentication project coordination across hardware, software, data, and processes.
• Document business requirements, process flows, and acceptance criteria; manage serialized product lifecycle.
• Maintain risks, issues, dependencies, decisions, and change requests; escalate as needed.
• Lead meetings, assign actions, and coordinate across internal teams and external partners.
• Develop test and launch plans; coordinate user acceptance testing, pilots, training, and cutover.
• Prepare status reports and maintain project documentation; capture lessons learned.

Skills

Project management

Stakeholder management

Communication

Requirements gathering

Cross-functional collaboration

Risk management

Agile/Waterfall

Vendor coordination

Education

Bachelor's degree in information systems or related field

Tools

Jira

Asana

Smartsheet

Microsoft Project

Job description

About the Company

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes.

With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners' environment and wellbeing.

About the Role

As Jacques Marie Mage strengthens its product authentication and traceability capabilities, we are seeking a detail-oriented and hands-on IT Project Manager to lead Arianee enhancement projects and the implementation of RFID and product serialization. This role manages assigned work from planning through rollout and operational handoff, including scope, schedules, risks, dependencies, vendor deliverables, testing, and communications. The IT Project Manager works across Information Technology, Supply Chain, Retail, E-commerce, Customer Service, and external partners to translate requirements into executable plans and keep stakeholders informed. The ideal candidate combines disciplined project management, technical fluency, and clear communication.

Responsibilities

• Project Planning and Delivery: Define project scope, objectives, work plans, schedules, milestones, resource needs, deliverables, and budget tracking, and drive assigned work through completion.
• Arianee Projects: Manage Arianee enhancements, releases, support initiatives, and related vendor work, translating approved priorities into clear project plans and deliverables.
• RFID and Serialization Implementation: Lead the RFID, serialization, and authentication project, coordinating hardware, software, data, integration, and business-process workstreams.
• Requirements and Process Management: Facilitate workshops and document business requirements, process flows, acceptance criteria, and the lifecycle of serialized products from creation through sale, return, repair, replacement, and retirement.
• Risk, Change, and Decision Management: Maintain risks, assumptions, issues, dependencies, decisions, and change requests; resolve routine blockers and elevate material risks or decisions to the Director of Information Technology.
• Stakeholder and Vendor Management: Lead project meetings, assign and follow up on action items, manage vendor deliverables, and coordinate work across Commercial Systems, Business Systems, Integrations, department stakeholders, and external partners.
• Testing, Launch, and Adoption: Develop test and launch plans; coordinate user acceptance testing, pilots, training, cutover, communications, adoption, post-launch stabilization, and operational handoff.
• Reporting, Documentation, and Improvement: Prepare status reports and project records, maintain process and support documentation, capture lessons learned, and manage other Information Technology projects as assigned.

Key Requirements

• 3+ years of experience managing technology projects, systems implementations, application enhancements, or related cross-functional initiatives.
• Demonstrated experience managing scope, schedules, milestones, budgets, risks, dependencies, change requests, decisions, and status reporting.
• Experience with Agile, Waterfall, or hybrid project delivery methods and project-management tools such as Jira, Asana, Smartsheet, or Microsoft Project.
• Experience gathering requirements, documenting processes, coordinating user acceptance testing, and managing releases, cutovers, or implementation launches.
• Strong stakeholder and vendor-management skills, with the ability to lead meetings, establish accountability, and coordinate global teams and time zones.
• Working knowledge of system integrations, APIs, data flows, system dependencies, data-quality concepts, and common testing practices.
• Strong written and verbal communication skills, including executive-ready status reporting and professional meeting communication.
• Bachelor's degree in information systems, business, technology, or a related field, or equivalent practical experience.

Equal Opportunity Statement

Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

Our Benefits

Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.

• Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
• Retirement Plan: 401(k) with 4% company match after 90 days.
• Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.
• Eyewear Perks: Access to exclusive seasonal product allowances and discounts.
• Employee Assistance Program: 24/7 confidential support services.
• Additional Benefits: Pet, auto, and home insurance, commuter benefits, identity theft protection.
• Time Off: Major holidays, birthday off, vacation, sick time, and winter break.
• Community Engagement: Volunteer opportunities through the JMM Stewardship Program.