IT Project Manager

Greystone Technology Group; Denver, Northern (CO, KY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer contributions

Paid time off

Parental leave

Flexible work-life balance

Job summary

Greystone Technology, a New Charter Technologies Company, is seeking a Project Manager, Professional Services to lead multiple IT project teams and deliver complex, customer-focused engagements. This remote role supports clients across the United States with Mountain Standard Time hours.

The ideal candidate has 1–3 years of IT project management or coordination experience, MSP background, and strong collaboration and communication skills across diverse technical teams and stakeholders.

Qualifications

• 1–3 years IT project management or coordination experience.
• Experience supporting multiple client engagements in an MSP environment.
• Strong attention to detail with ability to manage multiple projects.
• Proven ability to collaborate across diverse technical teams.
• Experience building and maintaining stakeholder relationships at different levels.
• Excellent communication with end users to C-suite executives.
• Proficiency with Microsoft platforms (Office 365, Active Directory, Azure, Windows).
• Strong organization and time management skills.
• Ability to take ownership in complex situations and protect the team.

Responsibilities

• Effectively manage internal and external resources across the project lifecycle.
• Partner with IT resources to own delivery and client satisfaction.
• Enhance systems and processes ensuring availability and optimal team function.
• Document actively throughout the project lifecycle using templates.
• Promote industry-standard processes and internal IT controls.

Skills

IT Project Mgmt

MSP experience

Attention to detail

Cross-functional collaboration

Stakeholder management

Stakeholder communication

Microsoft 365/Azure

Time management

Ownership

Mentorship

Explain to non-technical

Curiosity

Problem solving

Service orientation

Openness to feedback

Tools

Office 365

Active Directory

Azure

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Greystone Technology, a New Charter Technologies Company, is a people-driven IT organization looking for creative, self-accountable professionals. We’re looking for curious, driven people who want to do meaningful, challenging, and rewarding work. If you’re ready to learn, grow, solve problems, and bring your full self to the table, we’d love to meet you. We don’t just solve technical issues. We focus on understanding the real problem first. That means asking questions, listening, and taking a thoughtful, consultative approach instead of jumping straight to solutions. If you think differently, solve problems creatively, and enjoy working with people, you’ll find success in here.

At Greystone, a New Charter Company, we are seeking a Project Manager, Professional Services (in other companies this person could hold the title of IT Project Manager, Professional Services Project Manager, Technical Project Manager) to lead multiple project teams in delivering simultaneous medium and large sized IT projects while exceeding customer expectations. This is a remote position within the United States, working Mountain Standard Time (MST) hours.

Core Responsibilities

• Effectively managing internal and external resources and schedules throughout the entire project lifecycle
• Partnering with IT resources to own project delivery and client satisfaction
• Enhancing systems and processes that ensure availability and optimal function of the project teams
• Actively and effectively document throughout the project lifecycle leveraging project management templates
• Promoting the use of industry standard processes and frameworks, and the adhering to internal control practices within IT

Preferred Skills & Experience

• 1-3 years IT Project Management or coordination experience
• Previous Managed Service Provider experience supporting multiple client engagements
• Strong attention to detail, and an ability to execute with precision while juggling multiple projects and priorities
• Ability to collaborate and earn influence with diverse sets of technical people across different service lines for a positive project outcome
• Experience establishing and maintaining relationships with internal stakeholders at various levels of the organization
• Strong ability to communicate effectively with external stakeholders, from end users to C-Suite executives
• Working knowledge of Microsoft platforms (e.g. Office 365, Active Directory, Azure, and all other current flavors of Windows)
• Excellent organization, communication, and time management skills
• Ability to take ownership of complex situations and protect team members

Preferred Attributes

• The ability to understand business problems through a technology lens
• The desire to work as part of a team and act as a mentor to others
• The ability to communicate complex technology concepts to non-technical people at all levels of client organizations
• Critical thinking aptitude and troubleshooting experience
• Empathy for our customers and what they’re going through
• Curiosity about technology and the ability and motivation to learn independently
• Professional confidence, despite ambiguity
• Excitement about solving problems
• Strong analytic and logical decision making
• A positive, courteous demeanor
• An aptitude towards service
• Openness to feedback
• Ability to learn from experience

Some of the things our team members enjoy, include:

• Competitive wages | The salary range is expected to start between $75,000-90,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
• Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contributions
• Maternal and paternal leave
• Very generous paid time off program that is unique to the IT industry
• Sustainable work-life balance and flexibility
• Yearly work anniversary rewards
• Fun company events, including chili cook-offs, annual company photoshoot, monthly happy hours, cup in hand kickball league, and more!

Greystone Technology, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Greystone recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At Greystone Technology, a New Charter Company, we believe that technology needs to be comprehensible. Simple. Human. It's not just the servers, the applications, the processes, and websites, that make business technology work. It's all of us, working together. It's understanding your business and your people first, then finding technology solutions that work for them.

We've been providing outsourced IT, tech support, and website and application development services with a people-first approach for companies across Colorado for over 20 years.

Greystone Technology, a New Charter Company, is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well- earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have. If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary.

We are proud to be recognized as one of the top workplaces in Denver. In fact, it’s Greystone Technology team members themselves who say our company is a great place to work.

We’ve created an inviting workspace that fosters a culture of collaboration, inclusion, innovation, and excitement. Learn more about a culture here: This is what we're all about.