IT Project Manager

Drug Enforcement Administration; Chantilly (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

The Drug Enforcement Administration (DEA) information systems team in Chantilly, VA, supports the Core Enterprise Facility Transformation Section and Data Processing & Functional Programming Unit. This role focuses on developing and enhancing investigative technology initiatives and supporting NS classified systems used by the Special Operations Division.

Applicants must meet the listed qualification requirements and submit transcripts when education is part of eligibility.

Qualifications

• Attention to detail in all tasks and thorough work habits.
• Customer service mindset: interact with clients to assess needs and provide quality support.
• Sound decision making and the ability to measure impact of actions.
• Ability to identify and manage information across systems and processes.
• Strong interpersonal skills for effective collaboration with diverse teams.
• Clear oral communication tailored to audience and context.
• Proven problem-solving skills with the ability to evaluate alternatives.
• Team orientation and ability to work cooperatively toward goals.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Education

Transcript Required

Job description

This position is located in the Drug Enforcement Administration's (DEA), Information Systems Division, Core Enterprise Facility Transformation Section (TIC), Data Processing & Functional Programming Unit (TICF). This position(s) primary purpose is to develop, modify, and enhance Special Operations Division's (SOD) investigative technology initiatives and support the Office of Special Intelligence (NS) classified systems.

For more information on eligibility requirements see: DEA Employment Eligibility.

Applicants must meet all of the required qualification requirements described below by the closing of this announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Basic Qualification Requirements:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

AND

Applicants applying for the GS-14 must meet one of the following requirements: A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-13 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifying specialized experience must demonstrate AT LEAST THREE of the following: 1) Identifying customers' information systems requirements. 2) Integrating information systems subsystems 3) Identifying standards or requirements for infrastructure configuration or change management. 4) Developing information systems testing strategies, plans, or scenarios.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.