IT Project Governance & QA Coordinator

Insight Global; Plano (TX); On-site; USD 60,000 - 86,000; Full time

Job summary

Insight Global in Plano, TX is seeking a Project Coordinator to support governance and quality assurance across multiple IT delivery teams, acting as a central point between QA, Delivery, and vendors. You will monitor adherence to governance standards, review project documentation, and track deliverables to meet timelines.

The role also involves capturing meeting notes and preparing reports, driving follow-ups to maintain momentum and accountability.

Qualifications

• 3–5+ years of experience supporting IT or technology-driven projects
• Strong understanding of project coordination fundamentals and how IT projects are structured
• Ability to track governance standards, QA processes, and project documentation
• Excellent organizational skills with strong attention to detail
• Proven ability to track progress, follow up on action items, and drive accountability
• Strong English written and verbal communication skills, including meeting notes and status reporting
• Experience using project management or reporting tools (e.g., Smartsheet, Power BI, or similar)
• Familiarity with ITIL and/or ITSM frameworks
• Basic understanding of IT infrastructure concepts (e.g., networks, systems, applications)
• Experience tracking vendor deliverables and ensuring alignment to scope, timelines, and quality standards
• Exposure to continuous improvement initiatives within IT or delivery organizations

Responsibilities

• Coordinate governance and QA activities across multiple IT delivery teams
• Monitor adherence to governance standards and QA processes
• Review project documentation for accuracy and completeness
• Track vendor and team deliverables to ensure quality and timelines
• Capture meeting notes and prepare reports
• Distribute reports and follow up on action items to maintain momentum
• Identify risks, gaps, or process improvement opportunities
• Support initiatives to enhance communication and delivery quality across projects

Skills

IT project coordination

Governance tracking

QA processes

Documentation review

Vendor deliverables

Meeting notes

Status reporting

English communication

Tools

Smartsheet

Power BI

ITIL/ITSM

Job description

Insight Global in Plano, TX is seeking a Project Coordinator to support governance and quality assurance across multiple IT delivery teams, acting as a central point between QA, Delivery, and vendors. You will monitor adherence to governance standards, review project documentation, and track deliverables to meet timelines.

The role also involves capturing meeting notes and preparing reports, driving follow-ups to maintain momentum and accountability.