IT Program Manager (TS/SCI with Poly Required)

GCI, Inc.; McLean (VA); On-site; USD 143,000 - 238,000; Full time

Job summary

GCI, Inc. is seeking an IT Program Manager (TS/SCI with Poly) to lead cross-functional teams delivering IT solutions in data analytics, software development, and cyber operations.

The role is on-site in McLean, VA with full-time responsibilities and strict security clearance requirements. The candidate will develop phased project plans, implement Agile adoption, create reference architectures, and manage documentation, service plans, and user support materials across customer applications and

Qualifications

• Coordinating across design, engineering and product teams.
• Managing QA of technical docs: usage guides, API docs, migration guides.
• Driving adoption initiatives across product teams.
• Managing design system or component library projects.
• Leading software development teams (waterfall & agile).
• Implementing accessibility standards and agile practices.

Responsibilities

• Develop a phased project plan with implementation roles and resources.
• Develop an Agile methodology plan for customer adoption.
• Create a document management plan for all applications and systems.
• Develop a service management plan for tiered support.
• Create a reference architecture for adoption by all applications.

Job description

IT Program Manager (TS/SCI with Poly Required)

Job Category: Program Delivery and Execution

Requisition Number: ITPRO002352

• Posted : October 28, 2026
• Full-Time
• On-site
• Salary Range : $142,792 USD to $238,451.20 USD

Locations

Showing 1 location

McLean
McLean, VA, USA

Description

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.

At GCI, we solve the hard problems. As an IT Program Manager, a typical day will include the following duties:

WORK REQUIREMENTS

• Work core hours from 0900 hours to 1500 hours.
• Develop a phased project plan, with implementation roles and resource projections, to consolidate IT technical support and development for the Customer's applications and systems.
• Develop an Agile methodology implementation plan, with roles, for Customer adoption.
• The Candidate shall develop a document management plan to address documents required for all Customer applications and systems, their storage locations and versioning requirements.
• Develop a service management plan, documenting Customer's tiered support for all applications and systems.
• Develop a reference architecture for adoption by all Customer applications and systems.

REQUIRED SKILLS

• Demonstrated experience coordinating between design, engineering, and product stakeholders.
• Demonstrated experience managing and performing quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and user support materials.
• Demonstrated experience driving adoption initiatives across product teams.
• Demonstrated experience managing design system or component library projects.
• Demonstrated experience with project management responsibilities, waterfall and agile, including leading software development teams.
• Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards and agile methodology.
• Demonstrated experience proposing recommendations, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery.
• Demonstrated experience in analyzing and documenting web-based application, system, and service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
• Demonstrated experience managing user support processes, including triage, escalation workflows, and knowledge base development.
• Demonstrated experience developing and briefing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.

DESIRED SKILLS

• Demonstrated experience working with Customer and partner IT organizations.
• Demonstrated experience with design tool governance (Figma libraries, design tokens, or similar).
• Demonstrated experience with cloud technologies.
• Demonstrated experience with AI/SI integration into existing business workflows.

A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Qualifications

Education

Required

BA/BS or better.

Experience

Required

10 years:

10 years:

Demonstrated work related experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.