IT Program Manager - ERP Transformation - (Las Vegas, NV)

Concentrix Experts Colombia S.A.S.; United States; Híbrido; USD 130.000 - 170.000; Jornada completa

Descripción de la vacante

Concentrix in Las Vegas, NV seeks an IT Program Manager to lead ERP transformation initiatives across enterprise systems, process modernization, and integrations.

You will collaborate with executives, IT teams, vendors, and system integrators to deliver measurable outcomes, maintain comprehensive program plans, budgets, and governance, and drive agile delivery across multiple workstreams.

Formación

• Bachelor's degree required in IT/business/engineering or related field.
• 10+ years IT program and delivery management experience, including large-scale enterprise programs.

Responsabilidades

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations and digital transformation.
• Develop, manage, and maintain program plans, schedules, budgets, forecasts, and delivery roadmaps.
• Drive Agile execution across multiple teams and stakeholders to ensure alignment and progress.
• Facilitate Agile ceremonies and manage backlogs, sprints, and release planning.
• Coordinate cross-functional teams and ensure successful go-lives and stabilization.

Conocimientos

ERP Transformation

Program Management

Agile

Cross-functional Leadership

Educación

Bachelor's degree in Information Technology, Business, Engineering, or a related field

Descripción del empleo

Job Title: IT Program Manager - ERP Transformation - (Las Vegas, NV)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World’s Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

IT Program Manager - ERP Transformation - United States | Hybrid - Las Vegas, NV

Position Summary

As an IT Program Manager - ERP Transformation , you will lead complex, enterprise-wide technology initiatives focused on ERP implementations, business process modernization, system integrations, and digital transformation. This role is ideal for an experienced IT program leader who can guide strategic initiatives from planning through execution, go-live, and stabilization. You will collaborate with business leaders, technology teams, vendors, system integrators, and executive stakeholders to deliver transformation outcomes that are aligned, measurable, and built for scale.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.


• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.


• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.


• Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.


• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.


• Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.


• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.


• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.


• Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.


• Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.


• Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.


• Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.


• Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.


• Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.


• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Qualifications

• Bachelor's degree in Information Technology, Business, Engineering, or a related field.


• 10+ years of IT program and delivery management experience, including large-scale enterprise te