IT Program Manager- Community Connect

Ladders; United States; On-site; USD 106,000 - 177,000; Full time

Benefits offered by this job

Health plans

Family support

Paid time off

Parental leave

Backup care

Disability insurance

Retirement plan

Tuition assistance

Student debt payoff

Pet insurance

Legal resources

Bonus opportunity

Job summary

Ladders is seeking an IT Program Manager- Community Connect to join a leader in the healthcare space. This role will manage multiple interrelated technical initiatives within a PMO, ensuring disciplined execution and alignment across stakeholders.

Remote - US based candidates only. Compensation is $106,080 – $176,820 annually, reflecting experience and scope; visa sponsorship is not available.

Qualifications

• Epic certification in clinical or revenue cycle required.
• 3 years of IT program/project management experience with a degree.
• 5 years of IT program/project management experience without a degree.
• Experience with Epic installations or enhancements is essential.

Responsibilities

• Oversee and coordinate multiple interrelated technical projects within the PMO.
• Develop and implement best practices and guidelines for project management.
• Provide training and mentorship to project teams.
• Monitor project dependencies to ensure seamless execution.
• Gather and report consolidated project status and financial information.
• Build and maintain relationships with leadership to resolve project challenges.

Skills

Project management

Mentorship

Stakeholder management

Education

Bachelor's degree

Tools

Epic

Job description

For our client, we are seeking a IT Program Manager- Community Connect to join the team of a leader in the Healthcare space.

This role will oversee multiple interrelated technical initiatives within a PMO environment, ensuring strong coordination, disciplined execution, and alignment across stakeholders. The position will focus on driving project best practices, managing dependencies, and supporting leadership with clear visibility into status, risk, and financial performance. The ideal candidate will also partner closely with project teams to provide mentorship, resolve challenges, and maintain momentum across complex programs.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $106,080 – $176,820 annually

Responsibilities

• Oversee and coordinate multiple interrelated technical projects within the PMO
• Develop and implement best practices and guidelines for project management
• Provide training and mentorship to project teams
• Monitor project dependencies to ensure seamless execution
• Gather and report consolidated project status and financial information
• Manage resource coordination, risk assessments, and project scope
• Build and maintain relationships with leadership to resolve project challenges

Qualifications

• Bachelor's degree preferred
• Epic certification in clinical or revenue cycle required
• 3 years of IT program/project management experience with a degree
• 5 years of IT program/project management experience without a degree
• Experience with Epic installations or enhancements is essential

Benefits

• Medical, dental, and vision plans
• Adoption, fertility, and surrogacy reimbursement up to $10,000
• Paid time off and sick leave
• Paid parental and family caregiver leave
• Emergency backup care
• Long-term and short-term disability insurance
• 401k/403B with employer match
• Tuition assistance up to $5,250/year
• Student debt pay down up to $10,000
• Pet insurance
• Legal resources plan
• Annual discretionary bonus opportunity

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.