IT Program Manager

U.S. Army Corps of Engineers; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

U.S. Army Corps of Engineers is seeking a District IT Chief who serves as the G6 and CIO staff expert for coordination and integration of new IT, enterprise automation, telecommunications, and records management needs.

The ideal candidate will lead IT program development, guide policy, and present technical briefings to senior leadership, ensuring IT alignment with mission requirements across the district.

Qualifications

• 1 year of specialized IM/IT experience including requirements for software/hardware design.
• Experience developing IT system plans and policies.
• Experience testing software and presenting technical reports to stakeholders.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

About the Position

The District IT Chief serves as the G6 and USACE CIO primary staff expert, for the coordination and integration of new information technology, and implementation of enterprise automation, telecommunications, visual information, record and publications needs, systems, and equipment.

Who May Apply

US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized and Other Experience

• One year of specialized experience which includes: 1) Conducting studies to determine information management/ information technology (IM/IT) requirements for computer software and hardware design; AND 2) Developing new or modified IT system plans and policies; AND 3) Conducting testing to identify and remedy issues in program development; AND 4) Presenting technical reports or briefings for IT software/hardware design..

Competencies

• 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
• 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
• 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
• 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.