IT Program Manager

ZipRecruiter; Oxon Hill (MD); Remote; USD 135,000 - 165,000; Full time

Job summary

A leading company in management consulting and technology is seeking an experienced IT Program Manager to oversee contract management and ensure successful project performance. The role involves supervising project teams, interfacing with stakeholders, and ensuring adherence to federal policies. Qualified candidates should have extensive experience in project management, possess a relevant degree, and hold PMP and ITIL certifications.

Qualifications

• Minimum 8 years of related experience, 4 of which must be in a supervisory role.
• Experience in managing multiple projects simultaneously.
• Proven skills in analytical problem-solving and decision-making.

Responsibilities

• Oversee all aspects of project performance and manage contractor staff.
• Support multiple projects while ensuring adherence to quality standards.
• Maintain customer contacts to ensure compliance with contractual obligations.

Skills

Project Management

Analytical Skills

Leadership

Communication

Education

BS/BA degree in related field

PMI Project Management Professional (PMP) certification

ITIL version 3 or 4 certification

Job description

Job Description

Job Title/Level

IT Program Manager

Location

100% Remote

Salary

$135,000 - $165,000 annually

Schedule

Full Time

Clearance

Able to obtain Public Trust & US Citizenship

Covid Vaccination

As a condition of employment, employees will be required to provide proof of their COVID-19 vaccination.

Company Overview

WhirlWind is on a mission to help each client succeed by using our management consulting and technology expertise. We design, build, and manage secure environments that support data-driven decision making and data-powered products. Our services transform governments and enhance the lives of citizens.

Our people are driven and committed to our mission. If you want to join a team of rock stars who do incredible, purposeful work, and have fun doing it, come thrive with us and be one of the heroes behind our success. We offer an attractive benefits package including a competitive base salary.

Position Overview

WhirlWind Technologies, LLC is seeking an experienced IT Program Manager who will oversee the management of overall contract and contractor staff.

Essential Duties & Responsibilities

Duties include but are not limited to:

• Provides oversight of all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial).
• Supports multiple projects simultaneously.
• Supervises personnel involved in all aspects of project activity, organizes, and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations.
• Interfaces with all areas affected by the project including end users, computer services, and client services.
• Ensures adherence to quality standards and reviews project deliverables.
• Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Recommends actions to direct the analysis and solutions of problems.
• Exercises independent judgment and a high level of analytical skill in solving non-routine technical, administrative, and managerial problems.

Education

• Minimum BS/BA degree in related field (or equivalent years of experience)
• PMI Project Management Professional (PMP) certification required
• ITIL version 3 or 4 certification

Requirements

• Minimum 8 years of related experience, 4 of which must be in a supervisory role.
• Work with Leadership and Federal Staff to validate and determine IT plans.
• Monitor departmental goals and initiatives.
• Work with contractor employees to establish lifecycle replacement plans for hardware, software, and networking equipment.
• Track projects, task completion, and deliverables via weekly, biweekly, and monthly reporting.
• Ensure employees adhere to all federal and agency policies and procedures.
• Ensure employees maintain necessary training to support Census Systems and emerging technologies.