IT Professionals for a Marina, CA Entity

Management Applications, Inc.; Santa Cruz (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A technology services company is seeking IT Professionals in Marina, CA to monitor and support its IT infrastructure. Responsibilities include 24x7 monitoring of servers and networks, dedicated Help Desk support, and ensuring network security. Candidates must submit a resume with skills related to monitoring, troubleshooting, and support, along with their minimum salary requirements. This role requires a proactive approach to managing multiple systems within a Microsoft Windows environment.

Responsibilities

• Monitor servers and desktops 24x7 across two locations.
• Provide dedicated Help Desk support via email, web, or phone.
• Ensure network security and data backup solutions.

Skills

24x7 monitoring

Help Desk support

Network security

Troubleshooting

Microsoft Windows environment

Data backup and disaster recovery

Tools

DELL PowerEdge

Cisco 2921 firewall

Microsoft Hyper-V

Ubiquiti Edgerouters

Job description

IT Professionals for a Marina, CA Entity

Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals for positions with an entity in Marina, CA. Please submit a resume and salary requirements to be considered.

Job Responsibilities and Experience Requirements

• 24x7 continuous monitoring of 3 servers, 40 desktop computers, and networking devices at two locations including:
  • Connectivity monitoring
  • Performance and predictive monitoring
  • System change monitoring
  • Firewall availability and performance monitoring
  • Antivirus monitoring
• Dedicated Help Desk that can be accessed via email, Web, or phone
• 24x7 on-call availability
• Guaranteed response times for both remote and in-person responses
• Troubleshooting for system failures, client database access issues, and predictable hardware failures
• Data backup and disaster recovery support
• Spam and virus protection support
• Network security
• Full documentation of the District’s network, including network diagrams and procedures

Scope of support includes, but is not limited to: help desk support, server and desktop management, phone/remote/onsite support, network security, FTP file transfer, Windows server maintenance, Microsoft Exchange/Outlook e-mail troubleshooting and maintenance, backup troubleshooting and maintenance, applications servers troubleshooting and maintenance, and mobile device management.

There are approximately 40 regular and temporary employees. Provides all user information support within a Microsoft Windows environment, with a 10M Virtual Private Network (VPN) tunnel connection between two (2) locations secured by point-to-point. Ubiquiti Edgerouters and Cisco 2921 firewall router for the Internet access. Currently, uses three (3) rack-mounted servers, which include DELL PowerEdge 710/720 Microsoft Windows 2008/2012 and a SBS2011, and two (2) Microsoft Hyper-V virtual servers. There are approximately forty (40) tower/laptop computers connected to the network.

Possible Positions Available

• Systems Analyst
• Server Support
• Desktop Support
• Help Desk Technicians

Job Application Instructions:

To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.