IT Professionals Needed for a Marina, CA Entity

Management Applications, Inc.; Morgan Hill (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

A leading provider of Managed IT Services is seeking IT Professionals for various roles in Marina, CA including Systems Analyst and Help Desk Technicians. Candidates should possess strong skills in connectivity and performance monitoring, as well as experience in network security and troubleshooting in a Microsoft Windows environment.

Qualifications

• Experience with Microsoft Windows environment and network security.
• Familiarity with Ubiquiti Edgerouters, Cisco firewalls, and Microsoft Hyper-V.
• 24x7 on-call availability and troubleshooting experience required.

Responsibilities

• Monitor connectivity, performance, and security of hardware and software.
• Provide help desk support and system troubleshooting.
• Ensure compliance with guaranteed response times for support.

Skills

Connectivity monitoring

Performance and predictive monitoring

System change monitoring

Firewall availability and performance monitoring

Antivirus monitoring

Network security

Help desk support

Job description

IT Professionals for a Marina, CA Entity

Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals for positions with an entity in Marina, CA. Please submit a resume and salary requirements to be considered.

Job Responsibilities and Experience Requirements

• 24x7 continuous monitoring of 3 servers, 40 desktop computers, and networking devices at two locations including:

o Connectivity monitoring

o Performance and predictive monitoring

o System change monitoring

o Firewall availability and performance monitoring

o Antivirus monitoring

• Dedicated Help Desk that can be accessed via email, Web, or phone
• 24x7 on-call availability
• Guaranteed response times for both remote and in-person responses
• Troubleshooting for system failures, client database access issues, and predictable hardware failures
• Data backup and disaster recovery support
• Spam and virus protection support
• Network security
• Full documentation of the District’s network, including network diagrams and procedures

Scope of support includes, but is not limited to: help desk support, server and desktop management, phone/remote/onsite support, network security, FTP file transfer, Windows server maintenance, Microsoft Exchange/Outlook e-mail troubleshooting and maintenance, backup troubleshooting and maintenance, applications servers troubleshooting and maintenance, and mobile device management.

There are approximately 40 regular and temporary employees. Provides all user information support within a Microsoft Windows environment, with a 10M Virtual Private Network (VPN) tunnel connection between two (2) locations secured by point-to-point. Ubiquiti Edgerouters and Cisco 2921 firewall router for the Internet access. Currently, uses three (3) rack-mounted servers, which include DELL PowerEdge 710/720 Microsoft Windows 2008/2012 and a SBS2011, and two (2) Microsoft Hyper-V virtual servers. There are approximately forty (40) tower/laptop computers connected to the network.

Possible Positions Available

Systems Analyst

Server Support

Desktop Support

Help Desk Technicians

Job Application Instructions:

To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.