IT Process Engineer

CommonSpirit Health; Englewood (CO); Remote; USD 65,463 - 97,368; Full time

Job summary

A leading nonprofit healthcare organization seeks an IT Process Engineer to optimize IT processes and enhance service delivery. The role involves analyzing workflows, leading improvement projects, and collaborating with IT teams. Candidates should have a Bachelor's degree or equivalent experience and strong skills in process mapping and analysis. This remote position offers a competitive pay range of $47.52 to $70.68 per hour, reflecting the organization's commitment to innovation and quality healthcare delivery.

Qualifications

• Bachelor's degree or relevant experience required.
• Proven experience in process improvement and project management.
• Experience in a corporate or consulting environment.

Responsibilities

• Analyze, design, and optimize IT processes.
• Map current workflows and identify bottlenecks.
• Lead process improvement projects from conception to execution.
• Collaborate with R&D teams for process scalability.

Skills

Strong analytical skills

Experience with process mapping tools

Deep understanding of ITSM frameworks

Proven ability to drive improvement

Google Product Suite Experience

Business process analysis

Process improvement

Project management

Education

Bachelor's in Business Administration, Management Information Systems, Engineering, Healthcare or related field

Minimum 5-7 Years of Experience

Tools

ServiceNow

Job description

This is a remote position

Job Summary And Responsibilities

As an IT Process Engineer, you will analyze, design, and optimize IT processes, driving efficiency, reducing waste, and improving the quality and speed of IT service delivery.

Every day you will map current workflows, identify bottlenecks, develop and implement new process models, document procedures, and monitor performance, collaborating with IT teams and stakeholders.

To be successful, you will possess strong analytical skills, experience with process mapping tools, a deep understanding of ITSM frameworks, and a proven ability to drive improvement.

• Lead the design, development, and implementation of advanced processes, systems, and technologies to improve efficiency, quality, and safety.
• Conduct detailed process analysis, including process modeling, simulation, and optimization, to identify opportunities for improvement and innovation.
• Collaborate with R&D teams to translate new product designs and concepts into scalable processes, ensuring reliability and cost-effectiveness.
• Design quality assurance procedures for process validation, qualification, and optimization, adhering to regulatory requirements and industry standards.
• Lead cross-functional teams to execute process improvement projects, from conception to implementation, ensuring alignment with business objectives and project milestones.
• Identify and evaluate emerging technologies, materials, and methodologies to enhance process capabilities, reduce cycle times, and improve product performance.

Requirements

• Bachelor's in Business Administration, Management Information Systems, Engineering, Healthcare or related field, or Minimum 5-7 Years of Experience.
• Google Product Suite Experience.
• Proven experience in business process analysis, process improvement, and project management, preferably in a corporate or consulting environment.
• PMP and experience with ServiceNow is preferred.

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Pay Range

$47.52 - $70.68 /hour