IT Process Engineer (Fully Remote)

CommonSpirit Health; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

CommonSpirit Health is seeking an IT Process Improvement Specialist to analyze, design, and optimize IT processes to boost efficiency and service delivery across the organization.

You will lead process improvement projects from conception to implementation, map workflows, and document new process models while collaborating with IT teams and stakeholders to align with business goals.

Qualifications

• Bachelor's degree or 5-7 years of experience.
• Google Product Suite experience and proven process analysis skills.
• Knowledge of ITSM frameworks and process mapping tools.

Responsibilities

• Lead process improvement projects from conception to implementation.
• Map current workflows and identify bottlenecks for continuous improvement.
• Develop and implement new process models and document procedures.
• Collaborate with IT teams and stakeholders to ensure alignment with business goals.

Skills

Process improvement

Process mapping

Stakeholder collaboration

Education

Bachelor's degree

Tools

ITSM frameworks

Process mapping tools

Job description

• Analyze, design, and optimize IT processes to improve efficiency and service delivery.
• Map current workflows and identify bottlenecks for continuous improvement.

Responsibilities:

• Lead process improvement projects from conception to implementation.
• Develop and implement new process models and document procedures.
• Collaborate with IT teams and stakeholders to ensure alignment with business goals.

Requirements:

• Bachelor's degree or 5-7 years of experience.
• Google Product Suite experience and proven process analysis skills.
• Knowledge of ITSM frameworks and process mapping tools.

CommonSpirit Health

CommonSpirit Health is a nonprofit Catholic healthcare organization delivering integrated health services and virtual care. With over 157,000 employees and more than 2,300 care sites across 24 states, it focuses on creating a more just, equitable, and innovative healthcare system.