IT Process Analyst Senior or Lead

Progressive; United States; Remote; USD 89.000 - 119.000; Vollzeit

Benefits dieser Stelle

401(k) match up to 6%

Medical, dental & vision

Wellness programs

PTO & volunteer time off

Paid sick leave

Parental leave

Tuition assistance

Top Workplace recognition

Zusammenfassung

Progressive seeks an IT process analyst senior or lead on the IT Financial Planning and Analysis team within IT Control. You will evaluate processes, strengthen reporting, and improve how data and tools support business decisions across IT and Finance.

Remote role for US-based work; collaborate with stakeholders, drive adoption of improved processes, analyze data trends, and deliver insights into technology costs and forecasting.

Qualifikationen

• 6+ years in IT infrastructure, process design/improvement, PM, vendor management, controls or IT support.
• Associate's degree or higher in Business/Technical field and 5+ years related experience.

Aufgaben

• Evaluate processes and strengthen reporting to support decisions.
• Improve how data and tools are used to support business decisions.
• Collaborate with IT and Finance partners to align priorities.
• Identify process improvements and drive adoption of new processes.
• Analyze data/trends and develop recommendations for efficiency.
• Implement solutions for cost forecasting and meaningful insights.

Kenntnisse

IT process design

process improvement

requirements gathering

training delivery

communication

Ausbildung

6+ years related IT infra/controls experience

Associate's degree or higher in Business/Technical discipline + 5+ years experience

Jobbeschreibung

As an IT process analyst senior or lead on the IT Financial Planning and Analysis team within IT Control, you'll be a vital part of supporting technology business management efforts related to usage-based costing and forecasting. In this role, you'll use your technical and business analysis skills to evaluate processes, strengthen reporting, and improve the way data and tools are used to support business decisions. Utilizing your ability to collaborate and build relationships, you'll work with IT and Finance partners at multiple levels to align priorities, identify process improvement opportunities, and drive adoption of new or enhanced processes. Additionally, you'll analyze data and trends, develop recommendations, and help implement solutions that improve efficiency and provide meaningful insights into technology costs and forecasting. This is a remote position for US-based work only.

Minimum qualifications

• Minimum of 6 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.
• OR Associate's degree or higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of 5 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.

Preferred skills

• Experience leading or supporting process improvement efforts, including planning, requirements gathering, testing, and communication
• Experience designing, coordinating, and delivering customer communications and training
• Ability to promote adoption of financial reporting through resources and actionable business insights
• Experience partnering with Finance and Technology customers to prioritize and implement model, process, and reporting enhancements
• Experience creating and maintaining process designs, data model guidance, tool best practices, and other team documentation

Compensation

• $89,000-$119,000/year
• Gainshare annual cash incentive payment up to 30% (depending on position level) of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations
• Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.