IT Portfolio Transformation Consultant

International Business Machines Corporation; Boston (MA); Hybrid; USD 130,000 - 198,000; Full time

Job summary

International Business Machines Corporation in the United States is seeking an Information- Business Transformation Consultant- UI to help clients optimize their IT service portfolios and align IT with business goals.

You will evaluate portfolios, analyze issues, and develop solutions, delivering actionable insights to drive maximum value for clients.

This hybrid role offers opportunities to work across industries within IBM Consulting.

Qualifications

• Bachelor’s degree required; IT/business background preferred.
• Strong knowledge of SLA/KPI deployment and IT service delivery.
• Experience evaluating IT applications portfolios and identifying improvements.
• Ability to align IT services with business goals.

Responsibilities

• Evaluate client IT portfolios to identify improvements.
• Analyze business issues using IT service delivery processes and KPIs.
• Drive alignment of business objectives with IT processes.
• Develop data-driven solutions to improve IT portfolios.
• Deliver actionable insights and client recommendations.

Skills

IT Service Delivery

Portfolio Analysis

Business Alignment

Analytical Skills

Service Metrics

Education

Bachelor's Degree

Tools

IT Service Management Tools

Job description

International Business Machines Corporation in the United States is seeking an Information- Business Transformation Consultant- UI to help clients optimize their IT service portfolios and align IT with business goals.

You will evaluate portfolios, analyze issues, and develop solutions, delivering actionable insights to drive maximum value for clients.

This hybrid role offers opportunities to work across industries within IBM Consulting.