IT Platform Product Manager

Lakeside Book Company; Indianapolis (IN); Remote; USD 105,000 - 120,000; Full time

Job summary

Lakeside Book Company seeks a Platform Product Manager to own the COMN platform strategy, roadmap, and direction, supporting critical business and manufacturing processes from order entry through delivery.

You will collaborate with Manufacturing, Customer Service, and Technology to translate needs into priorities, manage the backlog, drive improvements, and lead a Business Analyst to ensure successful delivery while measuring the impact of investments.

Qualifications

• 7+ years of experience in product management or related field.
• Experience owning the roadmap and lifecycle of a complex enterprise application (ERP/manufacturing/order management).
• Strong understanding of product management practices: discovery, prioritization, release planning, stakeholder management, adoption.
• Experience leading Business Analysts and cross-functional teams in a matrixed environment.
• Knowledge of end-to-end processes in manufacturing, supply chain, or distribution; familiarity with Agile/SDLC, integrations/APIs; IBM i/AS400 is a plus.

Responsibilities

• Own the strategy, vision, and roadmap for Lakeside's COMN platform.
• Partner with Manufacturing, Customer Service, Production Control, Materials, Finance, Sales, Distribution, and Technology to translate needs into priorities.
• Manage and prioritize the product backlog across initiatives, integrations, defects, and support.
• Drive process improvement and standardization across locations while improving platform performance and user experience.
• Lead and develop the Business Analyst supporting COMN and coordinate internal teams and vendors.
• Serve as escalation point for COMN issues and measure impact of product investments.

Skills

Product management

ERP

Manufacturing systems

Order management

Backlog management

Agile / SDLC

Stakeholder management

APIs

IBM i/AS400 knowledge

Job description

Location: Remote

Salary: $105,000 - $120,000, depending on experience

Work Hours: Monday - Friday (Standard Working Hours)

Position Summary

The Platform Product Manager owns the strategy, roadmap, and direction of Lakeside Book Company's COMN platform, which supports critical business and manufacturing processes from customer order entry through production, inventory, shipping, and delivery. The role provides strategic product leadership by anticipating business and operational needs, translating them into a forward-looking product vision and strategy, and driving effective solutions that improve business performance, process consistency, system reliability, and user experience.

What You'll Do

• Own the strategy, vision, and roadmap for Lakeside's COMN platform, supporting processes from customer order entry through production, inventory, shipping, and delivery
• Partner with Manufacturing, Customer Service, Production Control, Materials, Finance, Sales, Distribution, and Technology to translate business needs into product priorities and solutions
• Manage and prioritize the product backlog, balancing strategic initiatives, operational improvements, integrations, technical needs, defects, and support requirements
• Drive process improvement and standardization across locations while improving platform performance, reliability, adoption, and user experience.
• Lead and develop the Business Analyst supporting COMN while coordinating internal teams and external vendors to ensure successful delivery
• Serve as a key escalation point for COMN issues, driving cross-functional resolution and measuring the business impact of product investments

What You Bring

• 7+ years of experience in product management, enterprise applications, business analysis, software delivery, manufacturing systems, or a related field
• Experience owning the roadmap and lifecycle of a complex enterprise application, ERP, manufacturing system, order management system, or operational platform
• Strong understanding of product management practices, including discovery, prioritization, release planning, stakeholder management, and adoption
• Experience leading Business Analysts, technical professionals, or cross-functional teams in a matrixed environment
• Strong understanding of end-to-end business processes, ideally within manufacturing, print production, order management, supply chain, or distribution
• Ability to translate complex business needs into clear requirements and priorities, with knowledge of Agile/software development, integrations, APIs, and application support; experience with legacy systems such as IBM i/AS400 is a plus