IT Platform Product Manager

Lakeside Book Company; Indianapolis (IN); On-site; USD 105,000 - 120,000; Full time

Job summary

Lakeside Book Company is seeking a Platform Product Manager to own the COMN platform strategy, roadmaps, and direction, spanning customer order entry, production, inventory, and delivery. The role requires turning business needs into a clear product vision and delivering solutions that improve reliability and user experience.

You will collaborate with Manufacturing, Customer Service, Finance, Sales, Distribution, and Technology to prioritize work, manage the backlog, and drive improvements

Qualifications

• 7+ years of experience in product management or related field.
• Experience with enterprise applications, ERP, or manufacturing systems.
• Knowledge of Agile methodologies and software development lifecycles.

Responsibilities

• Own the strategy, roadmap, and direction of the COMN platform across order entry through delivery.
• Partner with cross-functional teams to translate business needs into product priorities.
• Manage and prioritize the product backlog balancing initiatives, operations, and defects.
• Drive process improvements and standardization to boost platform performance and user experience.
• Lead a Business Analyst supporting COMN and coordinate internal and external teams.
• Serve as escalation point for COMN issues and measure business impact.

Skills

Roadmap ownership

Stakeholder management

Backlog management

Cross-functional leadership

Agile / software development

ERP / manufacturing systems

Education

Bachelor's degree in Business / Information Systems / Computer Science / Engineering

Tools

IBM i/AS400

Job description

Location: Remote

Salary: $105,000 - $120,000, depending on experience

Work Hours: Monday - Friday (Standard Working Hours)

Position Summary

The Platform Product Manager owns the strategy, roadmap, and direction of Lakeside Book Company’s COMN platform, which supports critical business and manufacturing processes from customer order entry through production, inventory, shipping, and delivery. The role provides strategic product leadership by anticipating business and operational needs, translating them into a forward-looking product vision and strategy, and driving effective solutions that improve business performance, process consistency, system reliability, and user experience.

What You’ll Do

• Own the strategy, vision, and roadmap for Lakeside’s COMN platform, supporting processes from customer order entry through production, inventory, shipping, and delivery
• Partner with Manufacturing, Customer Service, Production Control, Materials, Finance, Sales, Distribution, and Technology to translate business needs into product priorities and solutions
• Manage and prioritize the product backlog, balancing strategic initiatives, operational improvements, integrations, technical needs, defects, and support requirements
• Drive process improvement and standardization across locations while improving platform performance, reliability, adoption, and user experience.
• Lead and develop the Business Analyst supporting COMN while coordinating internal teams and external vendors to ensure successful delivery
• Serve as a key escalation point for COMN issues, driving cross-functional resolution and measuring the business impact of product investments

What You Bring

• 7+ years of experience in product management, enterprise applications, business analysis, software delivery, manufacturing systems, or a related field
• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Operations Management, or a related field; equivalent relevant experience considered
• Experience owning the roadmap and lifecycle of a complex enterprise application, ERP, manufacturing system, order management system, or operational platform
• Strong understanding of product management practices, including discovery, prioritization, release planning, stakeholder management, and adoption
• Experience leading Business Analysts, technical professionals, or cross-functional teams in a matrixed environment
• Strong understanding of end-to-end business processes, ideally within manufacturing, print production, order management, supply chain, or distribution
• Ability to translate complex business needs into clear requirements and priorities, with knowledge of Agile/software development, integrations, APIs, and application support; experience with legacy systems such as IBM i/AS400 is a plus