IT/OT Systems Support Analyst II

Weyerhaeuser; Longview (WA); On-site; USD 83,000 - 124,000; Full time

Benefits offered by this job

Annual incentive program

401k with company match

Paid vacation

11 holidays per year

Volunteer programs

Training & development

Job summary

Weyerhaeuser is seeking an experienced IT/OT technician in Longview, WA to deploy and maintain desktops, servers, switches, printers, and related equipment. You will work with mill staff and IT/OT teammates and participate in after-hours on-call rotations.

The role requires an Associate’s degree in information technology or equivalent and 3+ years’ experience in technical administration of PCs, printers, and servers. Strong problem-solving and communication skills are essential for success.

Qualifications

• Associate degree or equivalent in information technology or related field.
• 3+ years’ experience administering PCs, printers and servers.
• Broad IT/OT infrastructure knowledge and hands-on support.
• Strong communication and problem-solving abilities.

Responsibilities

• Field, triage, and resolve end-user IT/OT requests professionally.
• Document problem-solving steps through resolution.
• Learn and support software and hardware used in the organization.
• Perform hands-on fixes for desktops, servers, and peripherals.
• Install and upgrade software and hardware components.
• Maintain assets and participate in IT/OT team meetings.

Skills

Associate’s degree in IT

3+ years IT admin experience

Desktop/Server/Printer support

IT infrastructure knowledge

Problem-solving skills

Communication skills

Education

Associate’s degree in information technology

Four-year degree in information technology

Tools

Microsoft Certifications

Cisco Certifications

ITIL Certification

Job description

Weyerhaeuser is seeking an experienced IT/OT technician in Longview, WA to deploy and maintain desktops, servers, switches, printers, and related equipment. You will work with mill staff and IT/OT teammates and participate in after-hours on-call rotations.

The role requires an Associate’s degree in information technology or equivalent and 3+ years’ experience in technical administration of PCs, printers, and servers. Strong problem-solving and communication skills are essential for success.