IT/OT Site Lead: 24/7 Manufacturing Excellence

New-Indy Containerboard LLC; Holland (MI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

HSA contribution

401k with company match

Disability insurance

Life Insurance

Employee Assistance Program

Paid time off

9 paid holidays

Gym reimbursement

Training & development

Job summary

Shoreline Container and Packaging in Michigan seeks an IT/OT Site Manager to lead day-to-day technology support for a 24/7 manufacturing environment and to bridge IT and OT across the site.

You will manage onsite network, OT, end-user computing, and critical business applications, driving reliability and productivity while coordinating IT/OT initiatives with enterprise teams. A Bachelor's in IT/Engineering or equivalent experience is required.

Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field; equivalent work experience will be considered.
• Experience working in or supporting a manufacturing environment preferred.
• Experience supporting both Information Technology (IT) and Operational Technology (OT) environments.
• Experience managing cross-functional teams, projects, and business processes.

Responsibilities

• Resolve escalated IT and OT tickets and issues across the site.
• Identify root causes and implement long-term solutions.
• Provide training to end users to maximize technology effectiveness.
• Maintain documentation for systems, network connectivity, and procedures.
• Collaborate with Enterprise Security to mitigate site cybersecurity risks.
• Develop site-level SMEs and training initiatives.
• Plan and monitor IT/OT projects including milestones and budgets.
• Prepare project updates and technical documentation.

Skills

IT/OT liaison

Problem solving

Customer service mindset

Verbal and written communication

Project coordination

Cross-functional collaboration

Documentation

Education

Bachelor's degree in IT/Engineering/CS

Equivalent work experience

Tools

OSIsoft PI

QISoft

Microsoft Windows & Networking

Disaster recovery

Job description

Shoreline Container and Packaging in Michigan seeks an IT/OT Site Manager to lead day-to-day technology support for a 24/7 manufacturing environment and to bridge IT and OT across the site.

You will manage onsite network, OT, end-user computing, and critical business applications, driving reliability and productivity while coordinating IT/OT initiatives with enterprise teams. A Bachelor's in IT/Engineering or equivalent experience is required.