IT/OT Senior Systems Engineer

New-Indy Ontario, LLC; Catawba (SC); On-site; USD 120,000 - 150,000; Full time

Job summary

New-Indy Containerboard in the United States is seeking a hands-on IT/OT Senior Systems Engineer to strengthen our critical infrastructure that runs 24/7 manufacturing facilities. You will lead server management, backups, and high-availability across on-site data centers.

The ideal candidate has deep experience with VMware ESXi/vCenter, Dell PowerEdge hardware, and modern storage arrays (PowerStore/PowerMax/Nimble/Pure).

Qualifications

• Minimum of 7+ years in server management and IT networking.
• Experience with VMware ESXi/vCenter in 24/7/365 environments.
• Experience with enterprise storage arrays and backup solutions.
• Strong understanding of active directory and policy management.
• Comfort with on-site manufacturing IT environments.

Responsibilities

• Lead server management, backups, and disaster recovery planning.
• Manage IT networking and storage across multiple facilities.
• Provide SME guidance for OT/IT convergence and security.
• Support 24/7 operations with incident response.
• Collaborate with cross-functional teams and vendors.

Skills

Server management

IT networking

VMware ESXi

PowerEdge hardware

PowerStore storage

PowerMax storage

Nimble storage

Veeam backups

Rubrik backups

Cohesity backups

HCI infrastructure

Active Directory

Group Policy

Microsoft 365 admin

Edge compute

Education

Bachelor's degree in IT or related field

ITIL knowledge

Tools

Rubrik

Veeam

Cohesity

Dell PowerEdge

HPE ProLiant

PowerStore

PowerMax

Nimble

Pure Storage

VxRail

Dell EMC storage

Job description

ITOT Senior Systems EngineerNew-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges, we'd love to hear from you!Job Description:This role has a keen focus on server management, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The ideal candidate will directly perform complex infrastructure work, provide technical analysis and support and operate as a subject matter expert for systems management.Key responsibilities: Server Management (75%) including backup and recovery, IT Networking (25%).Required Skills & Qualifications:Minimum of 7+ years of Server Management and IT Networking experienceAdvanced architecture, deployment, and management of mission-critical compute platforms (VMware ESXi/vCenter required) engineered for continuous 24/7/365 operational availability and zero-downtime maintenance windowsExpert-level hands-on management of enterprise rack/blade hardware (e.g. Dell PowerEdge, HPE ProLiant) and SAN/NAS storage architectures (e.g., Dell PowerStore/PowerMax, HPE Nimble, Pure Storage)Design, maintenance, and testing of enterprise backup solutions (e.g., Rubrik, Veeam or Cohesity), including air-gapped backups, immutable storage, and rapid operational recovery plans to recover plant systems for hardware failure or cyber incidentImplementation and maintenance of hyperconverged infrastructure (HCI) and ruggedized edge compute nodes deployed in plant/field environmentsKnowledge of core storage networks (specifically 1–100Gbps Ethernet, layer 2/3 switching, routing, VLANs)Understanding of the Purdue model and experience operating segmented networks to protect critical operational technology assetsHighly-Preferred Skills & Qualifications:10+ years of Server Management and IT Networking experienceExceptional interpersonal skills, with a focus on rapport-building, listening, and questioningExperience within or supporting 24/7 manufacturing environmentsExperience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)Active Directory, Group Policy, and Microsoft 365 administrationNice-to-Have Skills & Qualifications:Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experienceFamiliarity with fundamental principles of ITIL, especially change management/MOC processesKnowledge of applicable data privacy practices and laws, and adherence to privileged access principlesExperience with patching processesRoot-cause analysis: resolves underlying problems, not just symptomsWork Conditions:40-hour on-site workweek; emergency call-in availability for 24-hour production environmentAbility to lift 30 lbs. unassistedOn average, 25% travel may be required for offsite software and system integration effortsLearn more about New-Indy at www.newindycontainerboard.com or follow us on LinkedIn.Ready to make an impact? Apply today. We look forward to hearing from you!