IT/OT Infrastructure Architect

New-Indy Ontario, LLC; Catawba (SC); On-site; USD 140,000 - 170,000; Full time

Job summary

New-Indy Containerboard (NICB) seeks a hands-on IT/OT Infrastructure Architect to strengthen the manufacturing IT/OT backbone across North America. You will design, implement, and lead infrastructure projects spanning networks, endpoints, servers, and storage.

The role blends engineering with architectural oversight, mentoring teams, coordinating cross-site initiatives, and communicating complex concepts to executive leadership.

Qualifications

• 12+ years in enterprise infrastructure architecture.

Responsibilities

• IT Networking: design, implement, and troubleshoot core enterprise networks including 1–100Gbps Ethernet, routing/switching, firewalls, and SD-WAN.

Skills

Enterprise networking

SD-WAN

Intune/Autopilot

Entra ID/M365

Endpoint security

Group policies

Patching/deployment

Technical leadership

Cross-functional leadership

Executive communication

Windows Server

VMware ESXi

Dell/HP hardware

SAN/NAS storage

Backup/DR

ITIL familiarity

Data privacy laws

Hyperconverged infra

Education

Bachelor's degree in IT or related field

Tools

VMware ESXi

Dell PowerStore/PowerMax

HPE Nimble

Hyperconverged infrastructure (VxRail/SimpliVity)

Job description

IT/OT Infrastructure ArchitectNew-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Infrastructure Architect to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges and enjoy bridging hands-on engineering with technical leadership, we'd love to hear from you!Job Description:This role combines hands-on engineering with architectural oversight, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America.The ideal candidate will directly perform and lead complex infrastructure work, coordinate projects, provide technical direction, and mentor team members. This is a hands-on technical leadership role focused on designing, implementing, troubleshooting, and continuously improving infrastructure solutions across NICB’s enterprise IT and OT environments.Key responsibilities: IT Networking (30%), End-User Compute (30%), Technical Leadership (25%), and Server Management, including backup and recovery (15%).Required Skills & Qualifications:Networking & Connectivity (30%): Advanced design, implementation, and troubleshooting of core enterprise networks, including 1–100Gbps Ethernet, routing/switching, firewalls, and SD-WANEnd-User Technology & Modern Workplace (30%): Expertise in modern endpoint management (Microsoft Intune, Windows Autopilot, Entra ID/M365), endpoint security, group policies, patching, and automated application deploymentTechnical Leadership & Strategy (25%): 12+ years architecting enterprise infrastructure; proven experience leading cross-functional teams, driving multi-site initiatives, and communicating complex technical concepts to executive leadershipServer & Storage Infrastructure (15%): Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware (e.g. Dell/HPE), SAN/NAS storage (e.g. Dell PowerStore/PowerMax, HPE Nimble), and backup/DRHighly-Preferred Skills & Qualifications:Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioningExperience within or supporting 24/7 manufacturing environmentsNice-to-Have Skills & Qualifications:Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experienceFamiliarity with fundamental principles of ITIL, especially change management/MOC processesKnowledge of applicable data privacy practices and laws, and adherence to privileged access principlesExperience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)Work Conditions:40-hour on-site workweek; emergency call-in availability for 24-hour production environmentAbility to lift 30 lbs. unassistedOn average, 25% travel may be required for offsite software and system integration effortsLearn more about New-Indy at www.newindycontainerboard.com or follow us on LinkedIn.Ready to make an impact? Apply today. We look forward to hearing from you!