IT Operations Technician: AI-Driven Infra & Support

Nucor Corporation; Frankfort (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

401K

Roth accounts

Profit sharing

Pay-for-performance bonuses

Paid parental leave

Tuition reimbursement

Stock program

Scholarsips and more

Job summary

Nucor Business Technology (NBT) is seeking an IT Operations Technician to configure, operate, and maintain enterprise-wide systems and support internal IT partners. The role is based onsite at Frankfort, KY or Madison, IN, with travel between locations.

You will install, configure, test, and support various business applications and infrastructure hardware. The position requires 1 year of technical IT experience, an IT-related associate degree (or 2 years equivalent), and a willingness to

Qualifications

• 1-year technical experience supporting users with hardware, software, administration and IT customer support
• IT related associate degree, or 2 years of equivalent recent experience

Responsibilities

• Provide technical support to employees using phone, email, chat, and the ticketing system; provide in-person support to onsite employees and remote support to other locations
• Order, configure, and deploy new equipment and manage used inventory
• Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software and applications
• Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops, phones, servers, access control systems and network devices
• Create and support user account and group membership setups
• Support project work as assigned
• Create and maintain documentation regarding incidents, projects, and inventory
• Work a rotational on-call IT support schedule that may include evenings and weekends as needed
• Must obtain AZ-900 Certification, MD-102, and AZ-104 Certification within the first year

Skills

IT support

Customer support

On-site support

Education

IT-related associate degree

Tools

Windows OS

Microsoft Intune

PowerShell

SAS Platform

Job description

Nucor Business Technology (NBT) is seeking an IT Operations Technician to configure, operate, and maintain enterprise-wide systems and support internal IT partners. The role is based onsite at Frankfort, KY or Madison, IN, with travel between locations.

You will install, configure, test, and support various business applications and infrastructure hardware. The position requires 1 year of technical IT experience, an IT-related associate degree (or 2 years equivalent), and a willingness to