Onsite IT Operations Technician - Enterprise Support

Nucor; Honolulu (HI); On-site; USD 48,000 - 60,000; Full time

Job summary

Nucor is seeking an IT Operations Technician to configure, operate, and maintain enterprise systems and support internal IT partners across the enterprise. This on-site role will be based at the Norfolk, NE division, with duties spanning device deployment, software maintenance, and end-user support.

The successful candidate will help with networking basics, AD/user management, and hardware lifecycle tasks, while participating in IT projects and on-call rotations, including evenings and weekends.

Qualifications

• 1 year of technical experience supporting users with computers, phones, printers.
• Onsite IT support with user-facing tasks and be able to work with diverse locations

Responsibilities

• Provide technical support to employees via phone, email, chat, and ticketing system
• Configure and deploy equipment, manage inventory, and support hardware lifecycles
• Assist in software installation, maintenance, and license management
• Troubleshoot IT infrastructure including computers, phones, printers, servers, and network devices
• Create and manage user accounts and group memberships
• Setup, configure, and troubleshoot mobile devices
• Participate in projects and on-call rotation including evenings/weekends

Skills

Technical support

Hardware troubleshooting

Windows OS & Office

Mobile devices support

Phone/Email/Chat support

Education

IT related associate degree

Tools

MDM (Intune)

Ticketing systems

Networking basics

Job description

Nucor is seeking an IT Operations Technician to configure, operate, and maintain enterprise systems and support internal IT partners across the enterprise. This on-site role will be based at the Norfolk, NE division, with duties spanning device deployment, software maintenance, and end-user support.

The successful candidate will help with networking basics, AD/user management, and hardware lifecycle tasks, while participating in IT projects and on-call rotations, including evenings and weekends.