IT Operations Technician: AI-Driven Industrial IT for Efficiency

Nucor Corporation; Northern (KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401K Plans

Profit Sharing

Bonuses (Pay-for-performance)

Paid parental leave

Tuition reimbursement

Stock program

Job summary

Nucor Corporation is seeking an IT Operations Technician for Nucor Business Technology (NBT) at the Sheridan, AR site. You will configure, operate, and maintain enterprise systems and support internal IT partners across the company.

The role focuses on deploying equipment, software support, and contributing to AI-powered workflow improvements while ensuring safety and security compliance.

Qualifications

• 1 year of technical experience supporting users with hardware, software, and IT customer support.
• IT related associate degree or 2 years of equivalent recent experience.
• Must obtain AZ-900, MD-102, and AZ-104 within the first year.

Responsibilities

• Provide technical support to employees via phone, email, chat, and ticketing system; include on-site and remote support.
• Order, configure, and deploy new equipment and manage used inventory.
• Assist in installation, maintenance, troubleshooting, and licensing of software and applications.
• Troubleshoot and maintain IT infrastructure equipment (computers, phones, servers, access control systems, network devices).
• Create and support user accounts and group memberships.
• Support project work as assigned.
• Create and maintain documentation for incidents, projects, and inventory.
• Work a rotational on-call IT support schedule including evenings and weekends.

Skills

Technical support

Hardware troubleshooting

Software troubleshooting

Windows OS

IT customer support

Education

IT related associate degree

Tools

Microsoft Intune

Active Directory

PowerShell

MDM solutions

Job description

Nucor Corporation is seeking an IT Operations Technician for Nucor Business Technology (NBT) at the Sheridan, AR site. You will configure, operate, and maintain enterprise systems and support internal IT partners across the company.

The role focuses on deploying equipment, software support, and contributing to AI-powered workflow improvements while ensuring safety and security compliance.