IT Operations & Support Supervisor (Hybrid)

State Air Resources Board; California; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Nearby parking

Public transportation access

Gym

Daycare facility

Job summary

The State Air Resources Board seeks an Information Technology Supervisor II to lead IT staff across Headquarters and remote sites in Northern California. This role provides technical leadership, project management, and staff development to ensure reliable desktop, network, and enterprise systems support.

You will coordinate hiring, training, and performance feedback, serve as backup to the Southern California team, and collaborate with SDSB and SOC to deliver critical IT services to CARB

Qualifications

• Experience leading technical support staff and managing performance.
• Knowledge of ITIL principles and IT service management practices.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Lead IT staff supporting Headquarters and remote sites in Northern CA.
• Provide project management and technical leadership for complex CARB IT projects.
• Coordinate hiring, training, and staff development for TSS IT team.
• Serve as backup to IT Sup II in Southern California.

Skills

Supervisory experience

IT service management

Customer service focus

ITIL knowledge

Networking basics

Tools

ServiceNow

ITSM tools

Microsoft Windows / 365

Job description

The State Air Resources Board seeks an Information Technology Supervisor II to lead IT staff across Headquarters and remote sites in Northern California. This role provides technical leadership, project management, and staff development to ensure reliable desktop, network, and enterprise systems support.

You will coordinate hiring, training, and performance feedback, serve as backup to the Southern California team, and collaborate with SDSB and SOC to deliver critical IT services to CARB