IT Operations Specialist II

Fluor Corporation; Greenville (SC); On-site; USD 102,000 - 184,000; Full time

Job summary

An established industry player is seeking a proactive IT Operations Specialist II to enhance their IT solutions. This role emphasizes leadership in managing complex IT projects, leveraging Microsoft 365 services, and ensuring optimal performance. Join a dynamic team that values innovation and collaboration, where your expertise will contribute to impactful projects. With a strong focus on customer service, you will play a key role in translating business needs into effective IT strategies while enjoying a comprehensive benefits package that supports your health and financial security.

Benefits

Medical, dental, and vision plans

EAP

Disability coverage

Life insurance

401(k) with company match

Paid time off

Parental leave

Training and development courses

Qualifications

• 6+ years of experience in IT with a focus on Microsoft 365.
• Strong understanding of cloud services and security best practices.

Responsibilities

• Lead IT projects ensuring deliverables and schedules are met.
• Translate business requirements into practical IT solutions.

Skills

Microsoft 365 services

Cloud migration

Problem-solving

Scripting and automation (PowerShell)

Customer service

Communication skills

Education

Accredited four-year degree

Microsoft 365 Certified: Administrator Expert

Tools

Microsoft 365 Cloud administration

Active Directory administration

Job description

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role.

Job Description

The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions. The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects. This position may lead and guide other IT staff.

• Provide project leadership to ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff
• Translate customer and business requirements into practical and affordable solutions; minimize customizations
• Monitor and communicate the financial aspects of each project, such as review billing charges, mitigate budget, and actual variances
• Facilitate evaluation and vendor selection of business solutions using established selection methodology when applicable
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Leverage outside vendors, contractors, technical teams, and other departments to drive for results
• Other duties as assigned

Required Skills:

General:
+ Work in a fast-moving, dynamic environment with an emphasis on security, accountability, and compliance.
+ Excellent customer service and communication skills.
+ Proactivity (self-starter); can get work done remotely with minimal help or supervision.
+ Ability to work independently and in a team environment.
Microsoft M365/Entra Administration:

Basics:
+ Strong understanding of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Intune.
+ Experience with cloud migration and integration projects.
+ Excellent problem-solving and troubleshooting skills.
+ Strong communication and interpersonal skills.
+ Experience with scripting and automation (e.g., PowerShell).
+ Familiarity with security and compliance best practices.

Support & Training:
+ Provides technical support and training to end-users on M365 applications and features.
+ Serves as a third-level escalation point for users and IT staff.

Collaboration & Documentation:
+ Collaborates with IT teams and stakeholders to design and implement M365 features.
+ Creates and maintains detailed technical documentation.

Monitoring & Performance:
+ Monitors performance, availability, and configuration standards of M365 services.
+ Identifies and implements performance and usability improvements.
+ Keeps up-to-date with the latest M365 features, changes, updates, roadmaps, and releases.

Notice to Candidates:

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates:

Must be authorized to work in the country where the position is located.

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and six (6) years of work-related experience or a combination of education and directly related experience equal to ten (10) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

Other Job Requirements

+ Microsoft M365 Cloud administration: 10 years
+ United States citizen
+ Periodic domestic travel

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science, Engineering, or related technical discipline
+ Specific certifications like the Microsoft 365 Certified: Administrator Expert are preferred.
+ Experience with hybrid environments (on-premises and cloud) may be beneficial.
+ Experience with other Microsoft products like Power BI, Power Apps, Power Pages and Project Portal may be an advantage.
+ Powershell automation
+Active Directory administration

Salary Range

102,000 to 184,000

Market Rate

The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.

Requisition Number

149817BR

Workforce

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

IT Operations Specialist II | Fluor Corp