IT Operations & Risk AVP — Systems, DR & Support

Bank of San Francisco; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Bank of San Francisco seeks an Associate Vice President, IT Operations, Systems & Risk to join our lean IT team in the Bay Area. You will oversee daily IT operations, systems administration, risk management, business continuity, and end-user support while contributing to regulatory readiness.

The role requires a hands-on generalist able to thrive in a smaller bank environment, coordinating with vendors and ensuring compliant, reliable technology services.

Qualifications

• Minimum 7 years of experience in IT operations, systems administration, and technology risk roles.
• Hands-on experience administering Microsoft-based environments and enterprise applications.
• Familiarity with FFIEC guidance, NIST, or similar frameworks.
• Strong knowledge of access controls, change management, and operational IT controls.
• Understanding of business continuity and disaster recovery principles.
• Ability to work independently in a lean IT environment.

Responsibilities

• Perform day-to-day system administration across banking systems and third-party apps, coordinating with vendors.
• Manage the full user access lifecycle per access control policies.
• Monitor system health, backups, alerts, and scheduled processes; remediate or escalate issues.
• Apply routine changes and patches under change management procedures.
• Assist with regulatory audits, exams, and documentation.
• Support technology risk management, annual risk assessments, and IT policy upkeep.
• Coordinate IT projects and serve as a liaison between internal users, IT leadership, and vendors.
• Provide end-user technical support and onboarding/offboarding tasks.

Skills

IT Operations

Systems Administration

Technology Risk

Regulatory Compliance

FFIEC

NIST

Access Controls

Independent Work

Education

Bachelor's degree in related field

Tools

Microsoft Windows Server

Active Directory

Enterprise Applications

IT Documentation

Job description

Bank of San Francisco seeks an Associate Vice President, IT Operations, Systems & Risk to join our lean IT team in the Bay Area. You will oversee daily IT operations, systems administration, risk management, business continuity, and end-user support while contributing to regulatory readiness.

The role requires a hands-on generalist able to thrive in a smaller bank environment, coordinating with vendors and ensuring compliant, reliable technology services.