IT Operations Project Manager

Akkodis; San Diego (CA); Remote; USD 110,208 - 123,984; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Commuter benefits

Job summary

A leading IT services provider is seeking an experienced IT Operations Project Manager to manage technology projects and facilitate IT process improvements. The ideal candidate will have 7 years of IT experience and at least 5 years of Project Management expertise. Strong communication skills and knowledge of IT infrastructure are essential. This role offers competitive pay and a remote work option.

Qualifications

• 7 years’ experience as an IT professional.
• 5+ years of Project Management experience.
• Solid understanding of application development and infrastructure.

Responsibilities

• Manage technology projects for IT Operations.
• Facilitate meetings and communicate project statuses.
• Support the IT Operations and Services Management team.

Skills

Project Management

Change Management

Excellent analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s Degree in Computer Science, Information Technology or related field

Tools

Microsoft Office

SharePoint

Azure

Jira

Smartsheet

ITSM platforms

Confluence

Visio

PowerBI

Job description

This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80.00/hr - $90.00/hr

Direct message the job poster from Akkodis

JOB TITLE: IT Operations Project Manager

COMPENSATION: $80/hour - $90/hour

LOCATION DETAILS: Remote-

ABOUT THE ROLE:

The IT Operations Project Manager plays an important role in the organization by performing several activities related to the company’s Information Technology Operations and Service Delivery functions. The position will primarily be responsible for managing the full life cycle of technology projects including changes to Enterprise Applications and initiatives that support IT Security, Network, and Systems Infrastructure. This position will also be responsible for managing improvement projects for IT Operations process and procedures.

Essential Functions:

• Manage Projects under the IT Ops & Svcs Portfolio including Enterprise Applications, Information Security, Endpoint Engineering, and Network/Systems Operations
• Manage process improvement projects for IT Operations including documenting standard operating procedures, developing cross department procedures with corporate departments, and infrastructure change management standards
• Work with IT management and stakeholders to create IT Operations and Services project plans with clear dependencies, resources estimates and target deadlines
• Work with IT teams to refine IT Operations Change Management Process and Governance
• Execute project planning to meet department needs; document and communicate project statuses and risks accurately
• Collaborate with IT Operations leadership team on projects
• Facilitate Meetings that support the IT Operations and Services Portfolio Management and Controls
• Act as liaison for between IT Operations and project stakeholders in Software Development and Corporate departments
• Work with third parties to evaluate vendor contracts and facilitate onboarding contractors for projects
• Facilitate annual planning activities supporting Technology Products
• Develop backlog and roadmaps based on IT priorities and resource availability
• Work with IT Operations teams to transition from Project Close to Operational support
• Support IT Operations and Services Management team in building and maintaining a scalable IT support system
• Build relationships and work closely with IT Analysts, Support Technicians, System/Network Administrator, IT Management, and internal stakeholders to drive change and process improvement
• Plan and oversee the preparation and dissemination of project communications
• Roll out IT Operations Change Management Project Templates and Procedures
• Recommend technology strategies, policies, and procedures in line with industry standards

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology or related field
• 7 years’ experience as an IT professional
• 5+ years of Project Management experience with implementation in medium to large environments
• Solid IT experience – understanding of application development, infrastructure, operations and support knowledge
• Demonstrated skills with Project Management, Change Management and Release Management
• Excellent analytical, communication and interpersonal skills
• Able to clearly communicate technical concepts to both technical and non-technical audiences
• In depth knowledge of Microsoft Office, SharePoint and Azure
• Understanding of system and network infrastructure
• Experience with Enterprise Applications, Systems/Network Administration, and Information Security
• Ability to schedule and communicate technical needs internally and externally.
• Creates and maintains detailed work requirements (Jira, Smartsheet, and ITSM platforms).
• Creates project artifacts in partnership with team members (Confluence, Visio) Visualize work inflight and solution inventories (Smartsheet, PowerBI)

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Dana More at [e-mail]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction record