IT Operations Lead: Scale a 99.9% Cloud & Security Backbone

Cahoot; Bridgeport (CT); On-site; USD 100,000 - 130,000; Full time

Job summary

Cahoot is seeking an IT Operations Manager to oversee the technology infrastructure critical to their innovative order fulfillment model. This role will involve the management of cloud systems, cybersecurity measures, and internal support systems.

The ideal candidate has 5+ years in IT Operations within a SaaS environment and is enthusiastic about creating scalable solutions. The position is conveniently located near Bridgeport’s Metro-North train station.

Qualifications

• 5+ years in IT Operations, preferably in SaaS.
• Proven experience with AWS infrastructure.
• Knowledge of cybersecurity protocols.

Responsibilities

• Oversee design and health of IT systems.
• Implement cybersecurity frameworks for compliance.
• Manage the company’s internal software stack.
• Support IT needs of a distributed network.
• Negotiate relationships with vendors.
• Establish internal SLAs for IT support.
• Develop robust backup and disaster recovery plans.

Skills

Cloud infrastructure management

Cybersecurity frameworks

SaaS administration

Vendor management

Problem-solving

Communication with stakeholders

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Slack

Jira

Salesforce

Google Workspace

Job description

Cahoot is seeking an IT Operations Manager to oversee the technology infrastructure critical to their innovative order fulfillment model. This role will involve the management of cloud systems, cybersecurity measures, and internal support systems.

The ideal candidate has 5+ years in IT Operations within a SaaS environment and is enthusiastic about creating scalable solutions. The position is conveniently located near Bridgeport’s Metro-North train station.