IT Operations Lead: Systems, Security & Help Desk

Fuse3 Solutions; Oklahoma City (OK); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading IT services provider located in Oklahoma City is looking for an IT Manager to oversee day-to-day IT operations. The ideal candidate will have over 5 years of experience in IT, focusing on systems administration, help desk, and networking. This hands-on role demands leadership in managing IT services, ensuring reliability and security, while supporting business operations. A Bachelor's degree and relevant certifications are preferred. Strong problem-solving abilities and technical skills are essential for this position.

Qualifications

• 5+ years of IT experience across system administration, help desk, and networking.
• 2+ years in a leadership or senior technical role.
• Strong Windows server and desktop support background.

Responsibilities

• Lead and support help desk operations, ticketing, and end-user support.
• Manage system administration for Windows and Microsoft 365.
• Oversee network infrastructure including switches and firewalls.

Skills

5+ years of IT experience across system administration

2+ years in a leadership or senior technical role

Strong Windows server and desktop support background

Experience with Microsoft 365, Active Directory

Working knowledge of network fundamentals

Education

Bachelor’s degree or equivalent experience

Certifications such as CompTIA, Microsoft, Cisco, or ITIL

Tools

Azure

AWS

Job description

A leading IT services provider located in Oklahoma City is looking for an IT Manager to oversee day-to-day IT operations. The ideal candidate will have over 5 years of experience in IT, focusing on systems administration, help desk, and networking. This hands-on role demands leadership in managing IT services, ensuring reliability and security, while supporting business operations. A Bachelor's degree and relevant certifications are preferred. Strong problem-solving abilities and technical skills are essential for this position.