IT Operations Lead — Retail & Field Tech

Campbell Oil Company; Northern (KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Family-friendly culture

Medical, Dental, Vision, Life, & 401k

401k match

Paid time off

Remote work in select roles

Company Car / Car Allowance

Team-building activities

Daily Pay available

Flexible schedules

Professional training

Advancement opportunities

Leadership training

Job summary

Campbell Oil Company in the United States seeks an IT Manager to oversee daily technology operations across retail locations, bulk plants, and the corporate office in the Elizabethtown area.

You will lead IT technicians, manage software lifecycles, drive security controls, and partner with leadership to deliver a strategic technology vision that supports our family-oriented culture and growth.

Qualifications

• High school diploma (minimum).
• 2- or 4-year technical certification/degree in a related field or equivalent hands-on experience.
• Previous experience managing and building IT teams.
• Proficiency with Windows OS, iOS, Android, M365, and Adobe applications.
• Familiarity with ERP concepts and capabilities.
• Experience with remote desktop, screen sharing, and RMM tools.
• Understanding of IT security principles and networking fundamentals.
• Ability to work with leadership to define and execute a strategic technology vision.

Responsibilities

• Lead & develop a team of IT technicians and specialists – hiring, coaching, performance reviews, and development.
• Own departmental KPIs: uptime, vendor utilization, budget performance.
• Direct help desk operations to meet IT needs across the organization.
• Manage software lifecycle: deployments, upgrades, pilots, re-imaging, ERP systems.
• Drive large-scale rollouts: POS, new equipment, locations, NTI builds.
• Collaborate cross-functionally to install and troubleshoot hardware/software at sites.
• Ensure security policies and internal controls.
• Develop documentation and training for staff.
• Explore emerging technologies and pilot programs.
• Manage inventory of hardware, software licenses and assets.
• Provide hands-on support via phone, remote tools, and onsite visits.

Skills

Windows OS

iOS

Android

Microsoft 365

Adobe apps

IT security basics

Networking basics

Remote desktop tools

RMM tools

Strategic technology vision

Education

HS diploma

Technical certification/degree

College degree or equivalent

Tools

Remote desktop

RMM tools

ERP systems

Job description

Campbell Oil Company in the United States seeks an IT Manager to oversee daily technology operations across retail locations, bulk plants, and the corporate office in the Elizabethtown area.

You will lead IT technicians, manage software lifecycles, drive security controls, and partner with leadership to deliver a strategic technology vision that supports our family-oriented culture and growth.