IT Operations Lead, Mission Partner Sites (Onsite)

Lawrence Livermore National Laboratory; Livermore (CA); On-site; USD 108,000 - 137,000; Full time

Job summary

Lawrence Livermore National Laboratory (LLNL) seeks a Mission Partner Sites IT Operations Associate to oversee complex ESN deployment projects within the Enterprise Secure Network program. The role requires full-time on-site presence in Livermore, CA, and supports the IT Solutions Division in delivering secure connectivity to Mission Partner Sites.

You will coordinate MOUs and documentation, manage site integration status, and ensure compliance with interconnection requirements while traveling

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelor’s degree in a relevant technical discipline or the equivalent combination of education and previous relevant experience.
• Ability and willingness to travel up to 25% to Mission Partner Sites.
• Knowledge and experience working on technical projects.
• Knowledge of network administration, system administration, or triage.
• Knowledge of managing technical implementation projects.
• Effective verbal and written communication skills necessary to work collaboratively with customers or technical team members.

Responsibilities

• Onboard and deploy ESN connectivity to MissionPartner Sites.
• Represent the ESN Program as a liaison with Mission Partner Sites.
• Develop scalable processes and templates for integration efforts, to include required documentation such as MOUs or Bills of Material.
• Monitor, track, and report site integration status to ESN Program.
• Ensure compliance with NNSA network interconnection requirements and agreements.
• Travel to customer sites to facilitate the deployment of new enterprise hardware.
• Maintain technical deployment schedules, prioritize work, track deliverables, administer the MPS Field Service Management tool, and update ServiceNow hardware asset records.
• Provide technical customer support to mission partners while complying with security, safety, and operational requirements, including up to 25% travel.
• Perform other duties as assigned.

Skills

Security clearance knowledge

Travel willingness

Technical project experience

Network administration

System administration

Project management

Effective communication

Education

Bachelor's degree in a relevant technical discipline

Job description

Lawrence Livermore National Laboratory (LLNL) seeks a Mission Partner Sites IT Operations Associate to oversee complex ESN deployment projects within the Enterprise Secure Network program. The role requires full-time on-site presence in Livermore, CA, and supports the IT Solutions Division in delivering secure connectivity to Mission Partner Sites.

You will coordinate MOUs and documentation, manage site integration status, and ensure compliance with interconnection requirements while traveling