IT Operations Lead for IAM & Security Compliance

Radiant Logic; California; On-site; USD 135,000 - 145,000; Full time

Job summary

Radiant Logic is seeking an IT Operations Manager to own the IT operations backbone, including vendor management, compliance evidence, budgeting, and user lifecycle management. You will also serve as a backup administrator for core platforms and coordinate with external IT partners to keep work on track.

This role is fast-paced and highly collaborative, requiring strong prioritization, trust, and the ability to connect leadership with staff and vendors across multiple offices.

Qualifications

• 7+ years in IT operations, IT administration, or a combined operations/IT role at a technology or SaaS company.
• Hands-on Microsoft 365 / Entra ID administration (users, groups, licensing, conditional access basics).
• Working knowledge of SOC 2 and experience gathering audit evidence (Vanta, Drata, or similar is a plus).
• A track record managing vendor renewals, SaaS licenses, and procurement with no lapses.
• Strong written communication. You'll be the connection between leadership, vendors, and staff.
• Discretion with privileged access and confidential information.

Responsibilities

• Platform administration (backup): Serve as secondary administrator for Microsoft 365 / Entra ID; triage Defender alerts; manage break-glass access.
• Security & compliance operations: Keep SOC 2 evidence current; assemble customer security questionnaires and DPAs; enroll contractors in compliance tasks.
• Procurement & vendor management: Monitor renewal calendar; manage SaaS licenses and hardware orders; maintain vendor relationships.
• Budget & reporting: Track IT budget with Finance; produce monthly KPIs and board-pack data; reconcile spending.
• Service coordination: Act as routing hub between staff, help-desk provider, and IT contractors; coordinate onboarding/offboarding with HR.
• Projects & offices: Track IT projects across four offices; coordinate on-site vendors; deliver weekly IT task reports.
• Documentation & policy: Maintain runbooks and IT policies; keep knowledge in shared locations.

Skills

IT operations

Microsoft 365

Entra ID administration

SOC 2 audits

Vendor renewals

SaaS licenses

Procurement

Written communication

Privileged access

Job description

Radiant Logic is seeking an IT Operations Manager to own the IT operations backbone, including vendor management, compliance evidence, budgeting, and user lifecycle management. You will also serve as a backup administrator for core platforms and coordinate with external IT partners to keep work on track.

This role is fast-paced and highly collaborative, requiring strong prioritization, trust, and the ability to connect leadership with staff and vendors across multiple offices.